Benchmarking, Budgeting, Communication Skills, Disciplinary Action, Health Department, Healthcare, High School Diploma, Maintain Compliance, Medical Office, Medical Treatment, Medicine, OSHA, Operations, Operations Management, Patient Care, Patient Confidentiality, Patient Follow-up, People Management, Performance Analysis, Performance Reviews, Problem Solving Skills, Regulations, Regulatory Compliance, Schedule Development, Telephone Skills, Time Management
UPMC Community Medicine Incorporated is hiring a full-time Practice Manager for the Latterman Family Health Center. This position will work Monday-Friday, daylight hours, no weekends or holidays.
Purpose:
Responsible for directing, supervising and coordinating staff and operations at physician offices and clinic sites in order to provide quality, cost-effective care.
Responsibilities:
- Manages daily operations at physician offices and clinic sites and coordinates work activities. Manages schedules and call-offs. Ensures office space, supplies, equipment, and assistance are provided and maintained appropriately for medical staff and patient care.
- Manages all functions of the financial and patient management system at physician offices.
- Ensures compliance with all system-wide/departmental policies and procedures, including maintaining patient confidentiality, as well as compliance with requirements of appropriate regulatory agencies (i.e. OSHA, CLIA, PA Department of Health, etc..
- Integration of new physicians into CMI practices.
- Monitor and meet practice specific benchmarks inclusive of point of service and scheduling (inclusive of template management for timely patient access, if applicable.
- Works with senior management to prepare budgets and ensures operations are aligned with organizational objectives and meets performance and budget objectives.
- Develop and maintain a patient-centric culture, centered around patient arrival and follow up activities in line with the consumerism initiatives, if applicable.
- Recruits, hires, train, and supervises assigned personnel in satellite facilities, including responsibility for performance evaluations, merit increases, promotions, and disciplinary actions of staff.
- Identifies and resolves work problems to ensure quality patient service.
- Communicates effectively with senior management and physicians providing regular updates on operations.
Bachelors Degree + 3 years of management experience w/ 1 year healthcare experience OR Associates Degree + 3 years healthcare experience and 3 years of management experience OR High School Diploma + 5 years healthcare experience and 5 years of management experience
Licensure, Certifications, and Clearances:
- Act 31 Child Abuse Reporting with renewal
- Act 34 with renewal
UPMC is an Equal Opportunity Employer/Disability/Veteran
U
University of Pittsburgh Medical Center