Practice Manager/Executive Assistant

Elevated Psychiatry, P. C.

Los Angeles, CA

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JOB DETAILS

SALARY

$52,700–$77,000 Per Year

SKILLS

Acute Care, Administrative Skills, Advertising Monitoring, Business Support, Channel Strategies, Clinical Information Systems, Communication Skills, Customer Escalations, Detail Oriented, Documentation, Establish Priorities, Executive Assistant Skills , Health Insurance, Healthcare, Healthcare Management, Insurance, Logistics, Maintenance Services, Marketing, Medical Billing, Medical Terminology, Onboarding, Operational Support, Organizational Skills, Patient Admissions, Patient Care, Performance Analysis, Performance Metrics, Performance Reviews, Policy Development, Policy Implementation, Prescription Drugs, Procedure Development, Procedure Implementation, Psychiatry and Mental Health, Revenue Growth, Strategic Planning, Systems Maintenance, Telephone Skills, Web Site Monitoring, Website Management

LOCATION

Los Angeles, CA

POSTED

11 days ago

Benefits:

401(k)
Health insurance
Paid time off
401(k) matching

Practice Manager/Executive Assistant – Boutique Private Psychiatry Practice (West LA, Hybrid)

We are a growing boutique private psychiatry practice in West LA seeking a Practice Manager who thrives in a fast-paced, detail-oriented, and deeply human environment. This is a unique opportunity to work closely with a physician in a highly personalized practice that puts the patient experience at the forefront and to become a key partner in building and scaling operations over time. This role combines clinical operations, administrative support, and patient coordination, with occasional personal assistant tasks.

The ideal candidate is exceptionally organized, proactive, detail-oriented, invested in long-term growth, and interested in helping grow a modern private psychiatric practice.

About the Role
You will serve as the operational backbone of the practice—ensuring that both clinical and administrative systems run seamlessly. You will also act as a strategic partner to help scale the business while maintaining a high-touch patient experience and participating in strategic planning and decision-making processes.

This position is for a 30-40-hour work week, primarily remote to start, transitioning to a hybrid role (~80% in-person in West LA) by the fall. Some evening hours may be required once in person, but specific hours/days can be negotiated.

Key Responsibilities
Practice & Patient Operations
· Manage a high-volume, complex calendar with precision
· Serve as the first point of contact for new patient inquiries (screening, scheduling, onboarding)
· Respond to patient phone calls and portal messages with professionalism and discretion
· Monitor and analyze key performance indicators, such as patient satisfaction, and take
actions to improve them
· Coordinate and track insurance prior authorizations
· Prepare and submit insurance appeal letters and documentation
· Generate superbills and coordinate billing questions
· Communicate with pharmacies and coordinate prescriptions/logistics

Administrative & Organizational Business Support
· Maintain organized systems for patient intake and documentation
· Identify inefficiencies and implement systems to improve patient, billing, and operational
workflows, and office processes
· Manage website updates and oversee advertising/marketing efforts
· Track referrals and explore new pathways for referrals
· Assist with scaling operations as the practice grows
· Develop and implement policies and procedures to ensure efficient and effective functioning
of the practice
· Monitor practice analytics and track seasonal trends

Executive Support (Light but Important)
· Assist with scheduling travel and other personal logistics
· Obtain quotes for home or office maintenance or service as needed
· Occasionally coordinate or be present for technicians or deliveries at the physician’s home
(rare)
· Handle ad hoc tasks that improve overall efficiency

Qualifications
· Minimum of 2 years of experience as an executive assistant supporting physicians, attorneys,
or c-suite executives strongly preferred
· Experience working in or closely with healthcare practices preferred
· Familiarity with medical billing systems and basic medical terminology preferred
· Superior patient service skills to handle escalated issues.
· Ability to supervise, train, motivate, and evaluate new staff.
· Strong communication skills in order to effectively handle conflicting views or issues.
· Ability to prioritize and manage multiple competing urgent responsibilities independently
· Prior experience in a manager or supervisory role in healthcare management preferred

Who You Are
· Exceptionally organized with strong attention to detail
· Proactive self-starter and able to anticipate needs independently
· Calm, professional, and highly reliable
· Comfortable working with potentially high-acuity patients in a mental health setting with a high
degree of professionalism, sensitivity, empathy, and discretion
· Comfortable asserting informed opinions about operations workflows in a respectful manner,
even when this challenges the physician’s perspective
· Ability to enforce boundaries to protect the physician’s time
· Tech-savvy and quick to learn new systems
· Interested in long-term growth and increasing responsibility over time
· Driven to deliver high-quality patient care.

This role is NOT a fit if you are:
· Looking for a short-term or transitional role
· Managing multiple jobs and unable to prioritize this role
· Needing constant direction or supervision

Compensation & Growth
· Base Salary of $52,700-$77,000/year
· Performance-based compensation growth tied to both individual performance and
practice revenue growth
· Paid time off (PTO) and professional development opportunities
· Benefits package includes health insurance and 401(k) with employer match
· Opportunity to grow into a senior operations role as the practice expands

How to Apply:
1. Submit resume
2. Cover letter with a brief description (1-2 paragraphs) describing why this role is a long-term
fit for you.

Flexible work from home options available.

Practice Manager/Executive Assistant

Elevated Psychiatry, P. C.

Los Angeles, CA

About the Company

Elevated Psychiatry, P. C.

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