The Senior Practice Manager will play a critical role in ensuring the efficient and effective delivery of healthcare services while maintaining high standards of patient care. This position requires strong leadership skills, strategic thinking, and a comprehensive understanding of healthcare management principles.
Scope Criteria:
· Number of providers
· Number of reports (direct & indirect)
· Number of departments/locations
· Leader specific criteria (additional responsibilities outside standard scope)
Practice Manager - Primary Care
Full time - Days
Position Overview: Practice Manager
As a Practice Manager at Mercy, you’ll play a vital leadership role in ensuring the smooth and efficient operation of our medical practice. You’ll oversee daily workflows, manage and support caregivers, and drive initiatives that enhance patient care, team performance, and practice growth. This role is ideal for someone who thrives in a dynamic environment and is passionate about leading with compassion and excellence.
Key Responsibilities:
Qualifications:
Why Mercy?
We offer a comprehensive benefits package starting day one, including:
At Mercy, you’ll be supported every step of the way—especially on the tough days. You’ll have opportunities to innovate, grow, and make a meaningful impact in the lives of others.
What Makes You a Great Fit for Mercy?
You’re compassionate, professional, and committed to excellence. You bring a positive outlook and a strong sense of advocacy to everything you do. If you’re collaborative, driven, and ready to go the extra mile for your team and patients, we encourage you to apply.
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
Our Mercy health system was founded by the Sisters of Mercy in 1986. But our heritage goes back more than 185 years. It began with an Irish woman named Catherine McAuley, who wanted to help the poor women and children of Dublin. Though Catherine had a modest upbringing, she received an unexpected inheritance that allowed her to fulfill her dreams. In 1827, she opened the first House of Mercy in Dublin, intending to teach skills to poor women and educate children. Many volunteers came to help. A few years later, Catherine founded the Sisters of Mercy, the first religious order not bound to the rules of the cloister, whose Sisters were free to walk among the poor and visit them in their homes. By the time Catherine died in 1841, there were convents in Ireland and England, and in 1843, the Sisters of Mercy came to the United States. In 1871, they traveled to St. Louis and from there throughout the Midwest, beginning what would, today be known as Mercy.
Mercy, named one of the top five large U.S. health systems in 2018, 2017 and 2016 by IBM Watson Health, serves millions annually. Mercy includes more than 40 acute care and specialty (heart, children’s, orthopedic and rehab) hospitals, 800 physician practices and outpatient facilities, 44,000 co-workers and 2,100 Mercy Clinic physicians in Arkansas, Kansas, Missouri and Oklahoma. Mercy also has clinics, outpatient services and outreach ministries in Arkansas, Louisiana, Mississippi and Texas. In addition, Mercy's IT division, Mercy Technology Services, supply chain organization, ROi, and Mercy Virtual commercially serve providers and patients in more than 20 states coast to coast.