Benchmarking, Budgeting, Communication Skills, Community Support, Disciplinary Action, Family Medicine, Health Department, Healthcare, High School Diploma, Maintain Compliance, Medical Office, Medical Treatment, Medicine, OSHA, Operations, Operations Management, Patient Care, Patient Confidentiality, Patient Follow-up, People Management, Performance Analysis, Performance Reviews, Problem Solving Skills, Regulations, Regulatory Compliance, Schedule Development, Telephone Skills, Time Management, Willing to Travel
UPMC Community Medicine Incorporated is hiring a Full-Time Practice Manager to help support Community Family Practice, Forest Hills.
Hours: Monday through Friday
Location: Forest Hills, with minimal travel to the other three clinics in the area
Department Details: Join our team of tenured staff!
Purpose:
Responsible for directing, supervising and coordinating staff and operations at physician offices and clinic sites in order to provide quality, cost-effective care.
Responsibilities:
- Manages daily operations at physician offices and clinic sites and coordinates work activities. Manages schedules and call-offs. Ensures office space, supplies, equipment, and assistance are provided and maintained appropriately for medical staff and patient care.
- Manages all functions of the financial and patient management system at physician offices.
- Ensures compliance with all system-wide/departmental policies and procedures, including maintaining patient confidentiality, as well as compliance with requirements of appropriate regulatory agencies (i.e. OSHA, CLIA, PA Department of Health, etc..
- Integration of new physicians into CMI practices.
- Monitor and meet practice specific benchmarks inclusive of point of service and scheduling (inclusive of template management for timely patient access, if applicable.
- Works with senior management to prepare budgets and ensures operations are aligned with organizational objectives and meets performance and budget objectives.
- Develop and maintain a patient-centric culture, centered around patient arrival and follow up activities in line with the consumerism initiatives, if applicable.
- Recruits, hires, train, and supervises assigned personnel in satellite facilities, including responsibility for performance evaluations, merit increases, promotions, and disciplinary actions of staff.
- Identifies and resolves work problems to ensure quality patient service.
- Communicates effectively with senior management and physicians providing regular updates on operations.
- Bachelors Degree + 3 years of management experience w/ 1 year healthcare experience
- OR Associates Degree + 3 years healthcare experience and 3 years of management experience
- OR High School Diploma + 5 years healthcare experience and 5 years of management experience
Licensure, Certifications, and Clearances:
UPMC is an Equal Opportunity Employer/Disability/Veteran
U
University of Pittsburgh Medical Center