Power Platform / Power Apps Architect (with Copilot & D365 Experience)

Summary:

• Work Mode: Remote

Responsibilities:

• Define end-to-end solution architecture for Power Platform implementations integrated with Dynamics 365 (CE/F&O/BC).
• Design scalable Power Apps (Canvas, Model-driven, and Custom Pages) leveraging Dataverse and Azure Services.
• Architect Copilot-enabled solutions using AI Builder, Copilot Studio (formerly Power Virtual Agents), and Azure OpenAI integration.
• Establish governance, security, and Application Lifecycle Management (ALM) best practices for Power Platform environments.
• Lead integration of Power Apps with Dynamics 365, SharePoint, Teams, Azure, and external systems using Power Automate and custom connectors.
• Design and implement low-code extensions for Dynamics 365 processes including Sales, Customer Service, Field Service, and Finance.
• Enable Copilot experiences within Power Apps and Dynamics 365 using natural language automation, prompt engineering, and custom Copilot plugins.
• Leverage AI Builder, Azure AI Services, and Copilot Studio to automate data extraction, recommendations, and conversational experiences.
• Drive adoption of Copilot capabilities across Dynamics 365 modules, including Sales Insights, Customer Service Copilot, and Finance Copilot.
• Collaborate with business stakeholders to identify AI/ML use cases within the Power Platform ecosystem.
• Define standards for solution architecture, environment strategy, and Power Platform Center of Excellence (CoE).
• Ensure compliance with security, governance, privacy, and performance optimization standards.
• Mentor development teams on Power Platform architecture, deployment, and support.

Requirements:

• Minimum 10 years of experience in CRM/Enterprise Applications.
• Minimum 4 years of experience with Microsoft Dynamics 365 CE.
• Minimum 4 years of Power Platform architecture experience.
• Expertise in Power Apps (Canvas, Model-driven, Custom Pages).
• Strong experience with Power Automate, Dataverse, and Power BI.
• Hands-on experience with Dynamics 365 CE modules including Sales, Customer Service, Marketing, Field Service, and Customer Insights.
• Experience defining solution architecture, entity models, workflows, security models, and user experience.
• Strong knowledge of Azure services, Azure OpenAI, and integration technologies.
• Experience with AI Builder, Copilot Studio, Power Virtual Agents, and Copilot-enabled solutions.
• Experience with plugin/custom workflow development.
• Knowledge of Azure AD, ADFS, OAuth authentication, and application lifecycle management.
• Experience integrating Dynamics 365 with SharePoint, Teams, Azure, and external systems.
• Strong understanding of Microsoft licensing, roadmap, and release management.
• Excellent stakeholder management, design workshop facilitation, fit-gap analysis, and proof-of-concept delivery.

Preferred Skills:

• Experience with Dynamics 365 Finance & Operations (F&O) and Business Central.
• Experience with Power Platform Center of Excellence (CoE).
• Knowledge of Microsoft AI technologies and Azure AI Services.
• Experience contributing to pre-sales activities, RFP responses, solution accelerators, demos, and innovation initiatives.
• Familiarity with AI-powered CRM features and Microsoft Copilot capabilities.