Power Billing Analyst

Lancesoft

Chattanooga, TN

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JOB DETAILS

SALARY

$38

LOCATION

Chattanooga, TN

POSTED

30+ days ago

Contract Role | Power Billing Analyst in Chattanooga TN

6 months contract with possible extension

Pay Range: $38.00 - 48.57 /hour on w2 (All Inclusive)

This is a college recruit position. Under general direction provided by the Manager, Power Billing, the incumbent will serve in a cross-functional capacity working among Power Billing and Revenue & Billing systems and processes.
The position is responsible for facilitating and coordinating new product and system implementation;may perform special data analysis projects and studies
Resolving customer satisfaction issues;establishing, maintaining, and reporting performance and quality control measurements
Serving as liaison with Information Services on automated systems support, enhancement, and problem resolution
Serving as liaison between Power Billing and Revenue & Billing in establishing processing priorities and implementing new products.
The position will be responsible for ownership of several customer accounts, which will entail oversight of the health and load profile of *** and customer-owned electrical revenue meters. Responsible for learning meter data analysis, power product offerings, and power customer contracts.
The incumbent will learn to analyze and develop appropriate billing procedures necessary to implement new products and services, including proper documentation and support requirements to maintain SOX compliance. They will learn to review, analyze, validate, and determine corrective actions to resolve meter data issues in *** Meter Data Management System and the Oracle Utilities Billing System using MS Access and Excel, among other tools.
They will learn to compare customer billing structures with customer contracts to ensure contract requirements are properly interpreted and billed, making appropriate revisions as needed. Will learn to set up or update customer accounts or meter settings based upon contract changes, transformer or line loss constant changes, load transfer information, or any other information supplied to Power Billing in *** billing application or Meter Data Management System.
May participate in issue resolution meetings with customers and customer support staff to ensure customer expectations are being successfully managed. Must resolve customer issues and inquiries in a timely manner with minimal errors. Will learn Power Billing processes and procedures to maintain compliance with SEC, SOX, and other regulatory standards.
May participate on teams related to new product development initiatives and/or current system enhancements;coordination, implementation, and billing of new products and initiatives with Customer Service, Power System Operations, and other organizations as needed.
Will learn to serve as a liaison to facilitate proper communication concerning systems maintenance, development, enhancement, and problem resolution;defining test requirements and coordinating the review of test results to ensure successful change management.

About the Company

Lancesoft

We are a $125 Million, NMSDC-certified Minority & Woman owned Workforce Solutions Company headquartered in the DC metro area with presence across US with global presence - Canada, Mexico, India, UK, Malaysia, Indonasia, Hongkong, Singapore, UAE. We are specialized in providing Workforce Solutions, SOW project delivery, Engineering Solutions, Creative Services. We currently support 100+ Fortune companies globally and across multiple industry segments. We are currently supporting several massive programs across industry segment nationally/globally (Intel, Ally, AMD, QUALCOMM, Morgan Stanley, Kraft/ Mondelez, MNP, Amdocs, Dell, SanDisk, Medtronic, Becton Dickinson, GE, Lockheed Martin, UTC, L-3 Communications, Caterpillar, BMW, Mercedes Benz, National Grid, Dominion, Energy Future Holdings, PSEG, 3M, Fidelity, Aetna, Humana, Johnson & Johnson, Pfizer, Merck etc).

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or protected veteran status.

COMPANY SIZE

2,000 to 2,499 employees

INDUSTRY

Staffing/Employment Agencies

FOUNDED

2000

WEBSITE

http://www.lancesoft.com/