Post Assessment Counselor

Join NADAP's exciting new Pathways for Access to Careers and Employment (PACE) program in Brooklyn helping New Yorkers build their employment skills and careers! In this role, you'll deliver hands-on career guidance, skills training, credential support, and job placement services all while making a real difference in your community. If you're passionate about workforce development and ready to grow professionally in a mission-driven environment, PACE is where your impact and career take off!

Position Summary:

The Post Assessment Counselor is responsible for connecting individuals with career opportunities and resources. By utilizing assessment results and tools after assessment completion, the Post Assessment Counselor will navigate and support clients throughout the appropriate career pathway, such as direct job placement, education and training opportunities. This position focuses on building relationships with clients, employers, and community partners to foster engagement and support for successful career outcomes.

Essential Functions:

• Establish and maintain strong relationships with clients to understand their career goals, skills, and challenges. Provide personalized support and resources to enhance their job search and professional development.
• Review completed assessments to identify clients' strengths, skills, and interests.
• Track progress and outcomes to evaluate the effectiveness of referral to education and training, internship and community service assignments and/or job placement services.
• Conduct regular outreach and provide ongoing support to clients that have been referred into Alternative Engagement, Internship, Community Service and Job Placement in an effort to consistently track and document their progress on goals as outlined in their PACE Employment Plan (EP) and Individual Service Plan (ISP).
• Conduct regular outreach and service coordination with Career Service Coordinators, Alternative Engagement partners, and other HRA programs/services staff to obtain accurate updates on client progress. Carefully track client education and training outcomes monthly.
• Maintain on-going contact with participants to identify any personal and social problems that may arise during employment and make appropriate referrals for the resolution.
• Carefully review case notes, SEAMS system, employment plan (EP) and individual service plan (ISP) for all clients prior to initiating outreach to inform the follow-up discussion.
• Conduct re-assessment appointments for eligible PACE clients, every 3 months for up to 1 year.
• Maintain and execute documentation and workflow through computer-based programs and technology that draws on basic software/computer skill set.

Knowledge, Education & Experience:

• Bachelor's degree preferred, with at least 3 years related experience working with public assistance population and/or working in employment services or in social service-related field. In lieu of a bachelor's degree, must have an associate's degree with a minimum of five (5) years of work related experience or must have a high school diploma or equivalent with a minimum of seven (7) year of work related experience.
• Client or customer service and relationship management skills are required.
• Bilingual English/Spanish preferred.

Salary $50,000

Program Overview: NADAP's Pathways for Access to Careers and Employment (PACE) program is a new career services initiative funded by NYC's Human Resources Administration working with adults and youth, ages 18+, receiving cash assistance. PACE is designed to improve employment and training outcomes and provides individualized career planning, skills development, credential attainment, employment preparation, job placement and retention services.

Company Overview: NADAP, Inc. is a multiservice non-profit agency dedicated to helping people with medical, behavioral health and social service needs to become sufficient. NADAP programs assist disadvantaged populations in New York City and Nassau County. NADAP's services include health insurance enrollment, assessment, care coordination, case management, professional training, job preparation and placement services. At NADAP, we believe in creating an environment where every individual is treated with dignity and respect. We are committed to ensuring that all employees and applicants have an equal opportunity to succeed, regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or any other characteristic protected by law. Visit us at www.nadap.org.

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