Portfolio Manager - Franchise Group

Celtic Bank is seeking an experienced, detail-oriented Portfolio Manager to join our Franchise Finance team. This role is responsible for managing the ongoing credit and portfolio oversight of complex franchise relationships across a variety of industries, including restaurant, fitness, retail, and service brands.

The ideal candidate will bring a strong background in commercial lending, credit analysis, and risk management, along with an understanding of franchise business models and performance drivers. This individual will play a key role in supporting sound credit decisions, identifying portfolio risks, and contributing to the overall strength and performance of the Franchise Finance portfolio.

At Celtic Bank, we value professionalism, collaboration, and exceptional client service. The Portfolio Manager is expected to represent the bank with efficiency, competence, and integrity while maintaining organized and consistent portfolio management practices.

WHAT YOU’LL DO AT CELTIC BANK

• Perform detailed financial analysis of borrower and guarantor financial statements, tax returns, business plans, and financial projections.
• Conduct annual credit reviews and monitor existing loan portfolios for performance trends, covenant compliance, and early warning indicators.
• Prepare clear, concise, and well-supported credit approval memoranda for internal credit committees and regulatory review.
• Evaluate franchisee performance metrics, brand strength, unit-level economics, and competitive positioning.
• Identify key credit and structural risks to help mitigate potential loan losses.
• Partner closely with relationship managers, credit officers, legal counsel, and operations teams to support efficient portfolio oversight.
• Participate in periodic portfolio reviews with internal and external auditors.
• Contribute to ongoing credit policy enhancements and portfolio risk management initiatives.
• Ensure compliance with all applicable regulatory requirements, internal policies, procedures, and best practices.
• Perform additional duties and special projects as assigned.

Requirements

WHAT YOU’LL NEED TO DO IT

• Bachelor’s degree in Finance, Business, Accounting, or a related field preferred.
• 2–4 years of commercial credit experience, ideally within franchise finance or middle-market lending.
• Strong understanding of financial modeling, ratio analysis, and credit risk evaluation.
• Proficiency in Microsoft Office Suite, Adobe, SharePoint/OneDrive, and other business applications.
• Ability to quickly learn new systems and processes in a collaborative environment.
• Strong organizational skills with the ability to manage multiple priorities and deadlines effectively.
• Excellent written and verbal communication skills with the ability to build strong working relationships internally and externally.
• High attention to detail, strong analytical thinking, and independent problem-solving capabilities.
• Ability to maintain professionalism and composure while managing deadlines, delays, and changing priorities.

Benefits

• Medical, dental, vision
• 401(k) with employer match
• Life and long-term disability coverage
• HSA and FSA plans
• Holidays and paid time off requests
• Robust wellness program (we’re talking catered meals three times a weeks, lunch and learns, and onsite gym.)

Headquartered in the heart of downtown Salt Lake City, Utah, Celtic Bank was named a top SBA lender in the nation in 2025! Celtic Bank is a leading nationwide lender specializing in SBA 7(a), SBA 504, USDA B&I, express loans, asset-based loans, commercial real estate loans and commercial construction loans.

Celtic Bank is an equal opportunity employer and complies with all applicable federal, state and local fair employment practices laws.

Physical and Other Requirements

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Stationary Work: The employee is frequently required to stand; walk; use hands to type, handle documents, and perform other office related duties. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Mobility: The employee in this position needs to occasionally move between work sites and inside the office to access file cabinets, office machinery, etc.
• Communicate: The employee is regularly required to talk or hear and will frequently communicate with others. Must be able to read, write and understand fluent English.

• Work Model: The employee in this position will work either a fully Onsite, Hybrid or Remote work model. All employees, regardless of location, may be required to travel to the Salt Lake City office for mandatory company meetings, events, or related occasions.
• • Utah-based employees: Hybrid work schedule available after initial training period in our Salt Lake City, Utah office – department and job requirements will determine eligibility.