Porter - Sales & Service | Bentley/Rolls-Royce Pasadena

Overview

Are you ready to make the next move for your career? Do you have a passion for luxury cars? We are HIRING and we want to hear from you!

JOIN OUR TEAM                 

Rusnak Auto Group is a leader in the automotive industry with a stellar reputation in the Greater Los Angeles and throughout Southern California. Our commitment to serve our customers and win their loyalty has seen us expand to 15 locations with beautiful showrooms in Pasadena, Arcadia, Thousand Oaks, Ontario, Anaheim Hills, and Loma Linda. With over six decades of success and experience, we strive to satisfy our customers’ exquisite taste by offering 12 extraordinary brands of the most sought after luxury cars.

Our Bentley/Rolls-Royce dealership in Pasadena is seeking a Porter - Service & Sales. This is a great opportunity to take your automotive career to the next level. In this position, you will contribute to the success of Rusnak Group by assisting assisting Clients and team members in the receipt, parking, detailing, displaying, delivering, and returning of vehicles in a safe and timely manner, while upholding the highest levels of professional courtesy, safe driving standards, and integrity.

Rusnak Auto Group is an equal opportunity employer. We are family owned and operated since the 1960s.

WHAT WE OFFER

• Professional development and opportunities to grow within a well-respected company
• Competitive Pay
• Health Insurance Coverage (medical, dental, vision, and life)
• Comprehensive Benefits Package including Annual Wellness Fair and Employee Assistance Program (EAP)
• 401(k) Retirement Plan
• Flexible Spending Account
• Paid Time-Off (vacation pay, sick pay, holiday pay)
• Parental Leave
• Employee Perks (sports games, theme parks, etc.)
• Employee Referral Bonus Program

*Compensation will be based on experience and skill level.

*To ensure the safety of our employees and clients, we follow current guidelines and provide face masks and hand sanitizers. We use hospital grade cleaning products and increased cleaning frequency. 

Responsibilities

• Consistently Ensures Quality Control and Correct Procedures
  • Effectively and efficiently maintains new, and used, vehicle inventory appearance and performance by cleaning interior and exterior of vehicles; replenishing all vehicle fluids, as needed; replacing batteries, as required.
  • Consistently and efficiently organizes and maintains the service drive(s), new and pre-owned vehicle lot(s), and/or parking lot(s).
  • Prior to Client arrival, works closely with the Service Department to ensure vehicles are ready for delivery; inspects vehicles for stains, debris, and damage before returning the vehicle to the Client; immediately reports any damages to management.
  • Ensures that buyer guides and stock tags are placed in vehicles per Company and government guidelines.
  • Cleans driveway and walkways, removing debris, ice, and snow, as necessary.
  • Moves Client and dealership vehicles to and from service lane, service stalls, and lots, or as directed by management and in accordance with dealership display standards.
  • Installs seat, steering wheel, floor protection and key tags in all vehicles taken in for service.
  • Ensures that all vehicle keys are returned to the appropriate location; ensures that all vehicles in the lot are locked, with the windows rolled up, and keys securely stored.
  • Operates overhead doors to assist Clients and fellow Service Department team members.
  • Remains in the Sales & Service Departments at all times, unless directed to perform another task outside of the Service Department; actively seeks out additional assignments during non-peak time frames.
  • Follows established policies and procedures relevant to the assigned responsibilities; promptly seeks clarification, if any request, task, or objective is unclear; consistently and effectively utilizes all available information and resources to ensure internal and external Client satisfaction.
  • Consistently remains engaged with management, team leads, fellow team members, and processes, to foster successful working relationships with all internal and external Clients; consistently maintains follow up systems that encourage repeat and referral business and contribute to Client satisfaction.
  • Immediately communicates with management, whenever a concern or situation arises.
  • Based on business need, assists with porter duties between the sales and service department.

Qualifications

 High school graduate or equivalent; prior detailer, porter, or valet experience preferred. At least eighteen (18) years of age. Current California Driver License with clean Department of Motor Vehicle driving record. Ability to work weekends.

Degree/Diploma

Licenses Required