Job description
When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're moving forward a mission, you're saving lives! And you're making waves in your future, taking life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, you're an integral part of a team, and you're truly part of a family. Swim into a life-saving and life-changing opportunity today!
Role: Pool Operations Manager
Summary: Oversees the quality and success of all pool operations including the management of the Deck Supervising staff, Swim Instructors, as well as the on-deck staff, maintenance of pool environment and interaction with students and parents/guardians. Maintains expert-level knowledge of the Goldfish Swim School curriculum and demonstrates thorough knowledge of GSS management policies and practices.
*Due to the rapid growth of our school, advancement opportunities exist for the right candidate.
Primary Responsibilities:
- Provides leadership, discipline and constructive feedback to Deck Supervisors, Instructors and Deck Teachers to ensure quality delivery of the Goldfish Swim School curriculum.
- Conducts periodic evaluations of Deck Supervisors, Instructors and Deck Teachers and holds them to a higher standard.
- Proficient in Pump Room and comfortable working with all pool equipment
- Interacts with parents/guardians to discuss student progress.
- Acts as a substitute Deck Supervisor, Instructor or Deck Teacher when necessary.
- Provides weekly reports to management
- Conducts all the aquatic-based new hire training.
- Assists Management and Deck Supervisor staff in conducting workshops and in-service training.
- Establishes a relationship with all new employees.
- Ensures the flow of shifts on the deck are running properly: great door calls, excellent pre-shift meetings and great deck teacher rotations.
- Fulfills other duties or responsibilities as assigned by the Employer.
Job Qualifications and Skills:
- Two or more years as a swim instructor
- Excellent interpersonal communication and organizational skills
Certifications:
- Willing to obtain and maintain a current Lifeguard, CPR/AED, and First Aid certification within 90 days of hire- We provide these certification classes in our facility.