Loews Coral Gables Hotel features 242 guestrooms, including 23 beautifully designed suites, 30,0000 square feet of indoor/outdoor flexible meeting space, an expansive 9th floor pool deck, four Miami-inspired dining outlets and more. Located just four blocks from the Gables' iconic Miracle Mile, the hotel is the centerpiece of The Plaza Coral Gables, a 2.1 million square foot mixed-use development showcasing retail space, dining and entertainment experiences.
Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.
Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.
Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.
What We Offer:
Competitive health & wellness benefits, 401(k) & company match
Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement
Training & Development opportunities, career growth
Tuition Reimbursement
Pet Insurance
Team Member Hotel Rates, other discounts, perks and more
Job Specific
- Adheres to all pool safety standards, including safety procedures for adverse weather conditions
- Knows the location and contents of First Aid Kit
- Greets guests arriving at the pool
- Provides towels to guests, escorts them to chairs, and sets up towels on chairs
- Provides information about pool food and beverage service and offers menus
- Promptly communicates food and beverage service requests to pool Food and Beverage Servers
- Provides chilled towels and water spray bottles/ spritzing per Loews Hotels standards
- Knowledgeable and able to communicate all hotel Recreation offerings
- Loans recreational items and equipment
- Sets up, refreshes, and tears down cabanas
- Assists in set-up and tear down for poolside functions
- Cleans, maintains, and positions pool furniture
- Picks up trash and dirty towels and repositions chairs throughout shift
- Applies excellent guest relations skills when interacting with guests
- Performs all duties in a timely and professional manner
- Turns in lost and found items throughout shift according to hotel procedures
- Monitors and maintains appropriate inventory of pool towels throughout shift, obtaining clean towels from the laundry and returning dirty towels
- Attends all department meetings as scheduled
- Other duties as assigned
General
- Promotes and applies teamwork skills at all times
- Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
- Is polite, friendly, and helpful to guests, management and fellow employees
- Executes emergency procedures in accordance with hotel standards
- Complies with required safety regulations and procedures
- Attends appropriate hotel meetings and training sessions
- Maintains cleanliness and excellent condition of equipment and work area
- Complies with hotel standards, policies and rules
- Recycles whenever possible
- Remains current with hotel information and changes
- Complies with hotel uniform and grooming standards
Qualifications
- Excellent guest service skills
- Excellent oral communication skills
- Able to work a flexible schedule, including weekends and holidays