Quality Engineer \nJob Summary \nConducts analytical studies on products or processes to improve quality and cost. Develops and implements quality processes related to new product introduction. Accomplish process improvement by working with sales, manufacturing and engineering. Quality Assurance tools such as APQP, FMEA, Control Plans, SPC., and Lean tools are used to drive improvements. Performs other duties as required.\n \nEssential Job Functions \nTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required, other requirements may be added.\n \nUnder minimum supervision, conducts analysis or tests of routine through complex degree pertaining to the development of new designs and provides recommendations accordingly. \nReview and analyze customer satisfaction issues related to Complaints, RMA\u2019s, and Corrective Actions to eliminate causes. \nFacilitates immediate response to internal/external customer complaints and other related issues. \nConfers and works with plant departments, quality, engineering, and production to prepare process design modifications including identifying problem areas and assisting in providing resolutions. \nDirects and coordinates manufacturing or building of prototype processes, machines or tools while working with production and engineering. \nDirects activities to ensure that manufacturing, construction, installation and operational testing conform to functional specifications and customer requirements. \nWrites new process instructions, operating procedures and training documents, as assigned. \nMaintain and update internal processes and documentation as required \nApplies Quality Assurance techniques and tools as needed. These include Process Flow, Control Plans, SPC, and FMEA. \nApplies continuous improvement techniques. These include but are not limited to computer training, reviewing and updating work instructions, problem solving and communication techniques \nSuggests, collaborates and implements/improves on effective work methods, machinery, documentation, materials, safety and team projects that could improve safety, products, profits, cost or scrap. \nPrepares recommendations to modify methods or processes, relative to improved productivity and quality.\n \nAdditional Responsibilities\n \nCommunicates on a regular basis with supervisor/s and co-workers regarding the production, procedures, and issues regarding the department. Assists in the training and acclimatization of new employees. Provides technical guidance and/or direction to co-workers. \nFollows company policies and procedures. Performs all work at or above a satisfactory level and in a safety conscious manner. \nMaintain Internal Audit system \nParticipate in customer Audits when required\n \nAccountabilities\n \nAnalysis, plans and suggested changes are thorough, accurate, clear, timely and beneficial. \nCommunication is ongoing, concise, and understandable. \nDesign realistic work methods, procedures and time tables for achieving project goals. Set and meet specific goals and priorities for completing assignments. Monitor progress toward achieving goals and make modifications if needed. \nLook for ways to streamline and automate processing procedures, testing, etc.\n \nEssential Knowledge and Skills\n \nDemonstrated competency in use and application of Quality System tools. \nDemonstrated ability to complete projects within required timeframes; demonstrated capability to build individual talent (continuing self-development). \nEffective communication skills, both oral and written, and the ability to interact with customers, cross functional team members, and outside suppliers. \nAbility to apply engineering principles, standards and procedures in the execution of projects and programs to advance process innovation. \nDemonstrated ability to accomplish tasks independently, while functioning in a team environment, to complete projects within required timeframe and budget. \nSkilled at attacking problems and projects with drive and energy with an eye on quality, cost, and customer service.\n \nEssential Experience and Qualifications\n \nBachelor's Degree in the Engineering, Electronic, Electro-mechanical or Mechanical disciplines, or equivalent. Training in Quality Systems in a manufacturing environment. \nMinimum of 5 years hands-on manufacturing process experience. An in-depth knowledge of a wide variety of continuous process improvement techniques, specification interpretation, quality assurance terminology, quality control methods and objectives, ISO/AS requirements. Able to interpret and produce documentation including but not limited to computer-generated drawings reports documentation and the like. \nExperience with Quality System tools, such as SPC, FMEA, Control Plans, and Lean Tools. \nSolid writing and math skills. \nAbility to perform or closely direct new processes, record/analyze data, make recommendations as to process improvements and write reports in conjunction with Engineers and Quality Personnel. \nProficient use MS Word, Excel, PowerPoint. \nMust be energetic, a self-starter, quick thinker and a team player.\n \nWorking Conditions \nWorking conditions are normal for manufacturing environment. Work may require occasional weekend and evening work and some travel.