| Location | Mountain View, CA |
Policy Specialist, gTech Ads - Google Careers
Careers
Careers
Skip navigation links
homehome
Home
Home
work_outlinework_outline
Jobs
Jobs
noogler_hatnoogler_hat
Students
Students
googlegoogle
How we work
How we work
handymanhandyman
How we hire
How we hire
person_outlineperson_outline
Your career
Your career
help_outline
Help link
feedback
Send feedback
more_vert
Sign in
Careers
Careers
homeHome
work_outlineJobs
expand_more
noogler_hatStudents
expand_more
googleHow we work
expand_more
handymanHow we hire
expand_more
person_outlineYour career
expand_more
job details
arrow_back
Back to jobs search
Jobs search results
3,645 jobs matched
Austin, TX, USA; Chicago, IL, USA; +5 more; +4 more
Warsaw, Poland
Phoenix, AZ, USA; Council Bluffs, IA, USA; +6 more; +5 more
Amarillo, TX, USA
Singapore
Mountain View, CA, USA
Singapore
San Francisco, CA, USA; New York, NY, USA; +2 more; +1 more
Warsaw, Poland
Fort Wayne, IN, USA
Washington D.C., DC, USA; Seattle, WA, USA; +2 more; +1 more
Hyderabad, Telangana, India; Bengaluru, Karnataka, India
Waterloo, ON, Canada
Seoul, South Korea
Mountain View, CA, USA; San Francisco, CA, USA
San Bruno, CA, USA
Sunnyvale, CA, USA
Mountain View, CA, USA
Sunnyvale, CA, USA
Taipei, Taiwan
Showing 1 to 20 of 3645 rows
1‑20 of 3645
navigate_next
Follow Life at Google on
*
More about us
About usopen_in_newContact usopen_in_newPressopen_in_new
Related Information
Investor relationsopen_in_newBlogopen_in_new
Equal Opportunity
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google"s EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.
More about us
expand_more
Related information
expand_more
Equal opportunity
expand_more
Privacyopen_in_newApplicant & Candidate Privacyopen_in_newTermsopen_in_newManage cookies
helpHelpopen_in_new
arrow_back
Back to jobs search
Policy Specialist, gTech Ads
share
corporate_fareGoogleplaceSunnyvale, CA, USA; Mountain View, CA, USA; +2 more; +1 more
bar_chartMid
Mid
Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.
Apply
share
info_outline
XNote: By applying to this position you will have an opportunity to share your preferred working location from the following: Sunnyvale, CA, USA; Mountain View, CA, USA; New York, NY, USA.
Minimum qualifications:
Bachelor's degree or equivalent practical experience.
8 years of experience in an internal or external customer-facing role or technical project management.
Preferred qualifications:
Experience in managing complex multi-stakeholder engagements.
Experience in process and workflow design and data driven decision making.
Deep understanding of Troubleshooting and Customer Support.
Google Ads knowledge along with thinking focused on solving business issues.
Knowledge of advertising solutions and the media landscape, both online and offline.
Excellent analytical and structured problem-solving skills.
About the job
gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner.
In this role, you will be a part of the gTech Ads team, which provides media and technical support across the entire Google Ads product stack. This is a full-time onsite position in the team responsible for accounts policy globally. As a core team member, you will collaborate cross-functionally to simplify complex ad policies, execute operational readiness plans for new launches, and partner closely with Product/platform and trust and safety team to deliver an accurate, frictionless policy experience for advertisers.
Google creates products and services that make the world a better place, and gTech's role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers' complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.
To learn more about gTech, check out our video.Individual pay is determined by factors including job-related skills, experience, and relevant education or training.
US: $140000 - $204000 (USD) + 15% bonus target + equity + benefits
Learn more about benefits at Google.
Responsibilities
Influence product/platform improvements to positively impact the Customer experience; trust and safety, APAS and Ads Platform teams to improve Policy Enforcement accuracy.
Identify opportunities for Policy simplification and improve external policy communications by working with trust and safety.
Identify model improvement opportunities for increased accuracy and precision by working with APaS.
Lead the partnership with gTech and gTech Ads Leadership to set and manage expectations in alignment with their goals, and ensure Policy plans are future-ready based on those goals.
Lead the partnership with gTech practitioners to drive operational readiness towards policy launches and changes. Manage and deliver on the service metrics for Policy, and drive exceptional customer satisfaction.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google"s Applicant and Candidate Privacy Policy.
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google"s EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.
Follow Life at Google on
*
More about us
About usopen_in_newContact usopen_in_newPressopen_in_new
Related Information
Investor relationsopen_in_newBlogopen_in_new
Equal Opportunity
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google"s EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.
More about us
expand_more
Related information
expand_more
Equal opportunity
expand_more
Privacyopen_in_newApplicant & Candidate Privacyopen_in_newTermsopen_in_newManage cookies
helpHelpopen_in_new
Follow Life at Google on
*
More about us
About usopen_in_newContact usopen_in_newPressopen_in_new
Related Information
Investor relationsopen_in_newBlogopen_in_new
Equal Opportunity
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google"s EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.
More about us
expand_more
Related information
expand_more
Equal opportunity
expand_more
Privacyopen_in_newApplicant & Candidate Privacyopen_in_newTermsopen_in_newManage cookies
helpHelpopen_in_new
Google apps
Main menu