Policy Processing Clerk (Insurance)

The Opportunity

Policy Processing Clerk - Sunrise, Florida (onsite- In Person)

Pay starting at $20.00 per hour

Are you looking for an entry-level position with the opportunity to grow? We are seeking to add a Binding Operations Support Associate to our team located in Sunrise, Florida. In this very teachable role, an Operations Support Associate is responsible for reviewing, processing, and troubleshooting documents and policies to ensure that the back-end process of Underwriting runs smoothly. This role plays a very important part in making sure all of our i's are dotted and our t's are crossed before any insurance policy is completed. A successful candidate will be someone with great attention to detail, a quick learner, have the ability to multitask, and someone who is a team player. Experience in data entry, accounting/bookkeeping or customer service is a plus but not required.

Benefits of Joining Our Team:

• Paid Time Off
• 10 Paid Holidays
• 401(k) with company match up
• Medical, Dental, & Vision insurance
• Supplemental benefits including company paid long-term disability and life insurance.
• Insurance designation reimbursement and additional annual pay.

Responsibilities include:

• Issue and invoice insurance binders in accordance with established procedures and service standards.
• Print and attach all required documentation to IR
• Identify and report discrepancies by submitting a thorough QA with clear explanations and supporting details
• Review and process files that are flagged by the automation due to missing data, discrepancies, or system limitations.
• Distribute binders and related invoices to agents promptly and accurately
• Finalize the binding process by entering binder details on carrier’s portals (when needed)
• Communicate effectively with underwriters and underwriters’ assistants via emails
• Manage escalated and outstanding rushes professionally, ensuring timely resolution
• Seek clarification from team leads or supervisors to ensure proper understanding of all situations
• Consistently meet or exceed daily production and accuracy goals

Job Requirements:

• High School Diploma or General Education Diploma (G.E.D.)
• Strong customer orientation, excellent interpersonal and communication skills
• Team player with a commitment to company values
• Critical Thinker and detail oriented; capable of multi-tasking

Who We Are

Bass Underwriters, Inc. is a leading Managing General Agency for commercial property and casualty insurance. We focus on risks that fit outside the box and play a pivotal role between agents and insurance carriers. Our relationships are driven by our commitment to our independent agents, and that translates into every team here are Bass Underwriters.