Policy Coordinator

PeaceHealth is seeking a Policy Coordinator for a Full Time, 1.00 FTE, Day position. The salary range for this job opening at PeaceHealth is $28.73 - $43.09. The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc.

Job Summary

Facilitates assigned document committees to support the development and maintenance of local and shared forms, policies, and policy related documents. Serves as technical resource on the life cycle management process of forms, policies, procedures, and related documents in compliance with approved structure and format standards. Works with document owners and approvers throughout the organization to ensure standardization, consistency, and continued improvement of document management.

Essential Functions

• Ensures documents conform to the organization's approved structure and format standards. Provides instruction and training to caregivers on the organization's document management program and associated applications.
• Assists document owners with document management process from creation to archival. Provides support to document owners to reformat complex documents in the document management system.
• Provides support to retrieve and produce applicable documents upon request for new document creation, accreditation and regulatory surveys, discovery requests, and other strategic initiatives.
• Acts as a gatekeeper for the document management system to assure program compliance and data integrity. This includes entering content and metadata into the policy document management system, maintaining approval workflows according to established requirements, and coordinates users.
• Actively participates in identifying, analyzing, designing, testing, and implementing improvements to the policy program and associated processes and applications.
• Coordinates the intake process for new or substantially revised documents, ensures timely responses to requests.
• Facilitates and coordinates activities associated with system initiatives in collaboration with other participants and members of the system policy steering committees, and acts as the liaison for dissemination of system documents to assigned region(s).
• Designs forms to support clinical and business operations. Partners with Language Services to translate patient forms. Ensures print vendors have access to current, finalized forms for printing.
• Assists with maintaining the policy department internal document library including standard work, job instructions and checklists to ensure they are current, accessible, and updated to support efficient operations.
• Generates regular and ad hoc reports in the document management software as needed. Analyzes report data to develop dashboards and other data visualization tools to communicate document review compliance and document management status to stakeholders.
• Performs other duties as assigned.

Qualifications

Education

• Bachelor's Degree Required: or equivalent knowledge and skills obtained through a combination of education, training, and experience

Experience

• Minimum of 3 years Required: Experience working with policy systems in a healthcare and/or equivalent setting and
• Required: Experience in creating and developing forms and templates. and
• Required: Experience in process design and performance improvement and
• Required: Experience coordinating multiple, parallel, high visibility projects and
• Required: Experience in coordinating multiple tasks and timelines, facilitation, and organizational collaboration skills

Skills

• Excellent communication skills, both verbal and written (Required)
• Detail oriented with robust organizational and analytical skills (Required)
• Strong customer service and relationship-building skills demonstrating tact and diplomacy (Required)
• Ability to work independently, take initiative, and apply critical thinking skills (Required)

Working Conditions

Lifting

• Consistently operates computer and other office equipment.
• Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Sedentary work.

Environmental Conditions

• Predominantly operates in an office environment.
• Some time spent on site in medical/hospital setting.

Mental/Visual

• Ability to communicate and exchange accurate information.
• The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.

PeaceHealth is committed to the overall wellbeing of our caregivers: physical, emotional, financial, social, and spiritual. We offer caregivers a competitive and comprehensive total rewards package. Some of the many benefits included in this package are full medical/dental/vision coverage; 403b retirement plan employer base and matching contributions; paid time off; employer-paid life and disability insurance with additional buyup coverage options; tuition and continuing education reimbursement; wellness benefits, and expanded EAP and mental health program.

See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility.

For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws.