POLICY ADVISOR IV
Salary
$72,264.00 - $93,948.00 Annually
Location
Denver, CO
Job Type
Full Time
Job Number
IHA-03126 06/18/2026
Department
Colorado Department of Human Services
Division
OES - Child Support
Opening Date
06/22/2026
Closing Date
7/6/2026 11:59 PM Mountain
FLSA
Determined by Position
Type of Announcement
This position is open only to Colorado state residents.
Primary Physical Work Address
1575 Sherman Street Denver, CO 80203
Hiring Pay Rate
$6,022 Monthly - $7829 Monthly
FLSA Status
Exempt; position is not eligible for overtime compensation.
Department Contact Information
adam.york@state.co.us
How To Apply
Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.
Department Information
Residency Requirement
This position is open to current Colorado residents only.
Please note: This recruitment may be used to fill multiple vacancies.
Division of Child Support Services
The Division of Child Support Services (DCSS) exists to ensure that all children receive financial and medical support from each parent through the location of each parent, the establishment of paternity and support obligations, the enforcement of those obligations and connection to resources to assist parents in overcoming any barriers that are impeding their ability to pay child support. To do this, DCSS collaboratively provides case management tools, policy, performance, and operational assistance, and ongoing training to support counties in delivering the child support services program.
The mission of the Policy Unit is to lead the Colorado Child Support Services (CSS) program by affecting and supporting program policy. The purpose of the work unit is to implement federal requirements of Title IV-D of the Social Security Act; continuously improve the operation of Colorado's CSS program by designing and implementing changes to Colorado law, state rules and procedures; provide policy support and guidance to the Division; and provide quality supervision and policy guidance to 54 county Child Support units.
Description of Job
Weekly Hybrid Working Arrangements
Minimum 2 days In Office and Maximum 3 days Remote Work (Wed and Thurs in office)
Please note: Work arrangements are subject to change at any time.
The purpose of this position is to:
This position exists to be the Staff Authority to the Division of Child Support Services in a variety of assigned programmatic areas, which may include: Intake, Current and Enforcing, Review and Adjustment, Post Order Change of Physical Care, Enforcement, Income Withholding, Bankruptcy, Locate, Financial, Case Closure, Administrative Reviews, and/or Emancipation.
This position has three main areas of responsibility:
Serving as the key staff lead in developing, implementing, and maintaining Division policy, procedure, and regulation;
Providing technical expertise and direction to Division and county Child Support Services staff on activities related assigned subject matter areas; and
Serving as a regional representative to support county Child Support Services programs with policy compliance and performance improvement\
Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights
Minimum Qualifications:
Seven (7) years of professional experience in policy analysis within a government agency, department, or program; legal research in the area of family law; or working in the Child Support Services program.
OR
Education:
Bachelors degree from an accredited institution in a field of study related to the work assignment and three (3) years of professional experience in policy analysis within a government agency, department, or program; legal research in the area of family law; or working in the Child Support Services program equal to seven (7) years.
Preferred Qualifications:
COWINS Partnership Agreement: Relevant years of State service should be considered as a preferred qualification and given weight under the process. Part-time relevant years of State service will be prorated.
TRANSFERS ONLY: Relevant years of State service will be considered as a preferred qualification and given the weight of at least 15% of the overall score under the process.
Relevant years of State service contribute to a candidates position-related knowledge, skill, ability, behavior, or other posted competency
Experience with the Automated Child Support Enforcement System (ACSES)
Experience with analyzing, implementing, and evaluating policy, legislation, and/or regulations
Excellent writing skills so that information can be communicated clearly
Technical assistance and/or training experience
Experience successfully communicating both in verbal and written form to high level audiences
Proven organizational and project management skills
Ability to balance the needs and intent of the Federal and State guidelines with the needs of stakeholders
Ability to creatively analyze and interpret information necessary to make decisions
Conditions of Employment:
1075 background check (access to Federal Tax information) and reference check required.
This position requires State of Colorado residency at the time of application (unless otherwise identified in the posting), and residency within the state throughout the duration of employment in this position.
Travel - Position may be required to travel throughout the State on a frequent basis to meet with and provide training to county partners or to travel out of state to annual conferences
Former State employees who were disciplinarily terminated or resigned in lieu of termination must:
Disclose that information on the application.
Explain why the prior termination or resignation should not disqualify you from the current position.
Provide your employee number from your prior State employment. Absent extraordinary circumstances, prior disciplinary termination or resignation in lieu
of termination and failure to provide this information will disqualify the applicant from future State employment with CDHS.
CDHS Selection Process Explanation:
Employment history is calculated on a full-time basis (40/hours per week). Part-time employment is calculated on a prorated basis to determine qualifications. Be sure your application specifically addresses your qualifications, experience, work products, and accomplishments as they relate to the position and minimum requirements.
Minimum Qualification Screening Process:
A Human Resources Analyst will review the work experience/job duties sections of the online job application to determine whether your experience meets the minimum qualifications for the position. You must complete the official State of Colorado online application. Cover letters and resumes WILL NOT be reviewed during the minimum qualifications screening process. You must specifically document your work experience and qualifications in the application form. Do not use "see resume" or "see attached."
You must meet the minimum qualifications to continue in the selection process. Part-time work experience will be prorated.
Comparative Analysis Process - Structured Application Review:
After minimum qualification screening, the comparative analysis process will involve reviewing and rating of all the information you submit. The comparative analysis step may also include your results from standardized testing.
Your Work Experience/Job Duties:
Document your work experience/job duties to the extent to which you possess the skills, education, experience, minimum qualifications, and preferred qualifications. Ensure this information is documented in the Work Experience section of the application.
If listed, answer all supplemental questions as your answers to these questions will be evaluated during this phase. Provide at least 4-8 sentences for each supplemental question.
Supplemental Questions:
Answer the supplemental questions completely and thoughtfully. We will rate your answers based on the content of your response and your writing skills (spelling, grammar, and clarity of your writing).
Appeal Rights:
You may file an appeal with the State Personnel Board or request a review by the State Personnel Director if your application is eliminated. You will find the appeals process, the official appeal form, and how to deliver it on the State Personnel Board website.
You or your representative must sign and submit the official appeal form for review.
You can find the official appeal form here.
You must be deliver the official appeal form to the State Personnel Board:
By email (dpa_state.personnelboard@state.co.us), or
Postmarked in US Mail to(1525 Sherman Street, 4th Floor, Denver CO 80203, or
Hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or
Faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department's action.
Contact the State Personnel Board for assistance:
At (303) 866-3300, or
Refer to the Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Directors Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, within the Rules webpage.
Supplemental Information
The Assessment Process
For additional recruiting questions, please contact Adam.york@state.co.us.
About Us & Benefits:
If your goal is to build a career that makes a difference, join the dedicated people of the Colorado Department of Human Services (CDHS). Our professionals strive to design and deliver high quality human and health services that improve the safety, independence, and well-being of the people of Colorado. Each of us is committed to contributing to a safe and accessible CDHS. In addition to a great location and rewarding and meaningful work, we offer:
Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan plus 401(k) and 457 plans
Medical and dental health plans
Employer supplemented Health Savings Account
Paid life insurance
Short- and long-term disability coverage
11 paid holidays per year plus vacation and sick leave
State of Colorado Employee BenefitHub Resource Center
Employee Wellness program
Excellent work-life programs, such as flexible schedules, training and more
Remote work arrangements for eligible positions
*Some positions may qualify for the Public Service Loan Forgiveness Program.
Our Values:
We believe in a people-first approach: We prioritize the needs, well-being, and dignity of the individuals, families and communities we serve. We commit to respect, fairness and access in every decision, policy and interaction. We engage client voices and experiences in the development and implementation of the services we provide.
Balance creates quality of life: We want our team to be resilient through a supportive workplace that values flexibility, health and wellness, and employee engagement.
We hold ourselves accountable: We take responsibility through our actions, programs, and results for the state of health and human services in Colorado.
Transparency matters: We are open and honest with employees, our partners, the Coloradans we serve, and the public.
We are ethical: We abide by what is best for those we serve by doing what is right, not what is easy.
Collaboration helps us rise together: We work together with all partners, employees, and clients to achieve the best outcomes for Coloradans.
ADA Accommodations:
CDHS is committed to a Colorado for ALL qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment.
This includes completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or performing essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to cdhs_ada@state.co.us.
EEO Statement:
The State of Colorado is an equal opportunity employer
We are committed to increasing a "Colorado for ALL" of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of all backgrounds and abilities.
The State of Colorado believes that a "Colorado for ALL" drives our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.
Additional Support For Your Application:
Toll Free Applicant Technical Support
If you experience technical difficulty with the NEOGOV system (e.g. uploading or attaching documents to your online application) call NEOGOV technical support at 855-524-5627 Mon-Fri between 6 am and 6 pm (Pacific Time). Helpful hints: if you are having difficulty uploading or attaching documents to your application 1) ensure your documents are PDF or Microsoft Word files and 2) close the document before you attempt to upload (attach) it.
The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: www.colorado.gov/pacific/dhr/benefits
Please note that each agencys contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.
01
The bottom of this job announcement provides links to additional information on how to apply, the assessment process, toll free applicant technical support, and about how the State of Colorado is an equal opportunity employer. Please acknowledge below that you have read the information provided in these links.
02
Your legal name is used in the hiring process for background checks. Did you use your full legal name in your application? If not, please update your information before submitting your application.
03
If you are a current or former State of Colorado employee, please list your employee number (starts with 997…). Your application may be considered incomplete if you do not provide this information. An incomplete application may not move forward in the Selection process. If you are a former or current state employee, please identify what state agency you work(ed) with and how many years of relevant state service you have related to the position you are applying for. (Ensure this is listed on your application under work experience).
04
Former State employees who were disciplinarily terminated or resigned in lieu of termination must disclose the information on the application. In the space below, please provide an explanation as to why the prior termination or resignation should NOT disqualify your application from the current position.
05
Describe why you are an ideal candidate for this position based on the job description, required competencies, and preferred qualifications.
06
Describe in detail your experience interpreting regulations, statutes, and policy to determine compliance, provide guidance, and/or to direct operations.
07
This role requires translating complex legal or policy concepts into understandable guidance for county Child Support Services staff. Share an example of a time when you delivered a presentation or training on a technical or complex topic. Who was your audience and what strategies did you use to make the content accessible?
Required Question
Employer State of Colorado
Address See the full announcement by clicking
the "Printer" icon located above the job title
Location varies by announcement, Colorado, --
Website https://careers.colorado.gov/