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Police Services Specialist I

City of Reno

Reno, NV

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JOB DETAILS
SALARY
$54,100.80–$76,044.80 Per Year
SKILLS
Administrative Skills, Background Investigation, Communication Skills, Construction Safety, Criminal Justice, Customer Relations, Customer Support/Service, Detail Oriented, Documentation, File Maintenance, High School Diploma, Law Enforcement, Law Enforcement Software, Legal Support Skills, Multilingual, Office Equipment, Office Management, Operational Support, Performance Modeling, Prepare Correspondence, Public Safety, Record Keeping, Reporting Skills, Research Administration, Service Delivery, Technical Support
LOCATION
Reno, NV
POSTED
10 days ago
**POSITION:** Police Services Specialist I **SCHEDULE:** Full-Time Regular **LOCATION:** City of Reno, NV **SALARY:** $54,100.80 - $76,044.80 per year **TO APPLY:** Direct Link:https://www.governmentjobs.com/careers/reno/jobs/5372478/police-services-specialist-i?page=2andpagetype=jobOpportunitiesJobs Career Page:https://www.governmentjobs.com/careers/reno Please note, employers may close jobs on the website at any time. **SUMMARY:** Join the Reno Police Department as a Police Services Specialist I and serve as the welcoming face of the department for community members seeking assistance and information. In this dynamic, customer-focused role, you will manage the front office operations, assist victims of crime, take written and/or oral statements, collect evidence, prepare crime reports, and provide critical administrative support to police operations. This position requires exceptional customer service, communication skills, professionalism, and sound judgment while handling complex, sensitive, and confidential matters in a fast-paced environment. Ideal candidates are compassionate, detail-oriented, and committed to delivering responsive service while fostering positive relationships between the department and the community. This is an excellent opportunity to make a meaningful contribution to public safety while building a rewarding career in law enforcement support. **MINIMUM/PREFERRED REQUIREMENTS:** High school diploma or equivalent Specialized office support training* Three years of increasingly responsible general office support, clerical, programmatic, and administrative support experience** with a customer service, human services or criminal justice focus. A background investigation will be conducted in order to verify the accuracy and completeness of statements contained on the application and to obtain information relative to predicting successful performance as a Police Services Specialist I. In addition, eligible candidates selected for hire from the certified list for Police Department positions will be required to submit to a polygraph examination and drug screening at the City's expense. **Bilingual candidates are strongly encouraged to apply.** **JOB RESPONSIBILITIES/DUTIES:** Perform administrative, clerical, and routine technical duties in support of Police Department programs and operations. Provide front-line customer service to the public, answer inquiries in person, by phone, or online. Assist victims, witnesses, and citizens using a trauma-informed, victim-centered approach. Receive and process reports, statements, and related documentation. Collect, verify, and enter data into law enforcement systems and databases. Maintain records, files, and logs in accordance with departmental policies and confidentiality requirements. Prepare correspondence, reports, and other documents, review for completeness and accuracy. Support departmental projects, research, and administrative tasks as assigned. Operate standard office equipment and specialized law enforcement software. Perform other duties as assigned. **EEO:** The City of Reno is an equal opportunity employer. Recruitment, hiring, assignment, training, compensation, promotion, retention, and disciplinary decisions will be made without regard to race, color, religion, creed, national origin, sex, sexual orientation, gender identity, gender expression, age, pregnancy, physical or mental disability, genetic information, veteran status, political affiliation, membership in an employee association, or any other protected class status applicable under federal or state law or City Charter.

About the Company

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City of Reno