Police Service Aide
Salary
$24.16 Hourly
Location
4800 West Copans Road, Coconut Creek, FL
Job Type
Full-Time
Job Number
2026-45
Department
Police Department
Opening Date
07/23/2026
Closing Date
8/2/2026 11:59 PM Eastern
FLSA
Non-Exempt
Description
Performs intermediate-level technical or specialized work in the Police Department. Handles various traffic-related situations and assists patrol officers with active crime investigations as needed. Work is performed under general supervision with limited latitude. Position exercises some judgment in accordance with well-defined policies, procedures, and techniques.
Hours of Work: Required shift work, including days, nights, holidays, and weekends. Mandatory overtime may be required from time to time. Police Service Aides may be required to remain at work continuously during emergency situations (e.g. hurricane warnings) as declared by the City Manager or the Chief of Police.
Essential Duties and Responsibilities
The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the classification. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.
Qualifications
Must have a minimum of a high school diploma or GED; three (3) years experience in administrative support, customer service, or law enforcement; an equivalent combination of education, certification, training, and/or experience may be considered.
Must have a Florida drivers license, class E.
An at-Scene Traffic Homicide certificate is preferred.
CERTIFIED PSAs WILL BE PRIORITIZED
Updated Tattoo Policy:
Tattoos that are visible while in uniform are allowed, provided they meet the Departments standards of professionalism. If you have questions about our tattoo policy, please contact us.
KNOWLEDGE, SKILLS, AND ABILITIES:
Supplemental Information
ELIGIBILITY LIST CRITERIA:
An eligibility list shall be valid for six months (may be extended up to two years at the Citys discretion), or until the list is abolished, whichever comes first. The list is formed based on applicants who meet the minimum qualifications. Applicants on the eligibility list will be given consideration for each vacancy. Veterans Preference shall be awarded, pursuant to Florida Statutes.
PHYSICAL REQUIREMENTS:
Depending on functional area of assignment, tasks involve the periodic performance of moderately physically demanding work, usually involving lifting, carrying, pushing and/or pulling of moderately heavy objects and materials (up to 50 pounds). Tasks that require moving objects of significant weight require the assistance of another person and/or use of proper techniques and moving equipment. Tasks may involve some climbing, stooping, kneeling, crouching, or crawling. Tasks may involve extended periods of time at a keyboard or work station and extended periods of time standing.
ENVIRONMENTAL REQUIREMENTS:
Tasks are regularly performed outside with potential for exposure to adverse conditions, such as dirt, dust, pollen, odors, fumes and/or poor ventilation, wetness, humidity, rain, temperature and noise extremes, machinery and/or moving vehicles, vibrations, electric currents, animals/wildlife, toxic/poisonous agents, gases or chemicals, oils and other cutting fluids, violence and/or disease, or pathogenic substances.
SENSORY REQUIREMENTS:
Some tasks require manual dexterity, in addition to visual and hearing acuity. Some tasks may involve identifying and distinguishing colors.
APPLICANT SELECTED FOR HIRE MAY BE REQUIRED TO SUCCESSFULLY PASS PHYSICAL/DRUG TESTING AND BACKGROUND CHECK
NOTE TO APPLICANTS WITH DISABILITIES: Applicants with disabilities who will need special accommodations for testing must advise Human Resources not later than one (1) week prior to scheduled testing, so that appropriate arrangements can be made
CITY OF COCONUT CREEK BENEFIT SUMMARY
FOR CIVIL SERVICE (NON-EXEMPT) PERSONNEL
HOLIDAYS - 11 paid full-day holidays and 2 paid half-day (Christmas Eve and New Years Eve) holidays per year.
PERSONAL LEAVE - 20 hours/year (prorated the first year of employment based on hire date); does not roll over.
VACATION LEAVE - Employees earn vacation leave from the date of hire based on the following schedule:
Maximum accumulation is 200 hours as of the last day of the pay period including November 1 each year for employees with fewer than 10 years of service. For employees with at least 10 years of service, maximum accumulation is 240 hours as of the last day of the pay period including November 1 each year, with up to 80 hours of any accumulation in excess of 240 hours paid out annually at a 100% conversion rate.
SICK LEAVE - Employees earn 0.0462 hours of sick leave for each hour of regular paid service. Accumulations in excess of 520 hours are paid out annually at a 50%, 75%, or 100% conversion rate depending on years of service.
GROUP INSURANCE PROGRAM (Full-time Only)
For each employee, the City pays the premiums for $20,000 Basic Life and AD&D insurance, Long- and Short-Term Disability, an Employee Assistance Program (for behavioral and mental health) and contributes towards the employee and family medical insurance premiums, including 100% of the premiums for employee-only coverage on the High Deductible Health Plan (HDHP). Most employees who enroll in the City's HDHP are eligible to participate in a Health Savings Account (HSA), which may include a City contribution. Eligibility for coverage is the first of the month following thirty (30) days of full time employment.
Proof of medical coverage is required for full-time City employees. However, employees may opt-out of the City's group medical insurance and receive an opt-out payment. The City's insurance program includes a Section 125 Program, which allows eligible employees to pay for most insurance premiums with pre-tax dollars and/or set aside pre-tax dollars for unreimbursed medical, dependent or elder care. All payments are made bi-weekly by payroll deduction. Changes to selections may only be made during qualifying periods.
MEDICAL PREMIUM OFFSET (LEAVE CONVERSION)
Employees may be eligible to convert accrued sick and/or vacation leave to offset medical insurance premiums under the City's group health insurance plan or to fund a Health Savings Account (HSA), if applicable.
PENSION/RETIREMENT PLAN
The City participates in the Florida Retirement System (FRS), which offers a choice of a Pension Plan (defined benefit) or an Investment Plan (defined contribution). The City contributes the amount determined by the State, and employees make a bi-weekly mandatory 3% contribution through payroll deduction on a pre-tax basis. The Pension Plan benefit is determined by multiplying 1.6% times the years of FRS service times the average of the employees highest paid eight (8) years of salary. The Investment Plan benefit is based on the performance of selected funds over time. Employees in the Pension Plan are vested after eight (8) years of service; vesting is after one (1) year of service for the Investment Plan. Normal Retirement for the Pension Plan is age 65 with eight (8) years of Regular Class service, or 33 years of Regular Class service regardless of age. Early Retirement is any member who is vested, who has not yet met normal retirement age or date. (There is a penalty of 5% for each year the retirement date precedes the normal retirement age.) There is no age or service requirement that must be met to receive a benefit under the Investment Plan, provided the one (1) year vesting requirement has been met.
Employees may also make voluntary contributions to a 457 Deferred Compensation Plan or Roth IRA Plan with MissionSquare Retirement, up to the annual limit as defined by the IRS.
The City also makes a one-time lump sum contribution to a Retirement Health Savings Plan for employees who meet age and years of service requirements upon retirement.
LONGEVITY PAY - Employees are eligible for an annual lump sum longevity payment as follows:
TUITION REIMBURSEMENT PROGRAM (Full-time Only)
Employees who have completed their one (1) year probationary period are eligible to participate in the Tuition Reimbursement Program. With approval of the course(s) and subject to availability of funds, employees may be eligible for reimbursement of 100% for a grade of A, 75% for a grade of B, and 50% for a grade of C. The maximum tuition reimbursement available to any employee shall be the equivalent of (18) credit hours per fiscal year at either the State of Florida community college level or the State of Florida university level.
PUBLIC SERVICE LOAN FORGIVENESS (PSLF)
As a qualifying employer for the Public Service Loan Forgiveness (PSLF) Program, full-time employees may be eligible for student loan forgiveness. The U.S. Department of Education's PSLF Program may forgive the remaining balance on qualifying student loans after an employee has made one hundred and twenty (120) qualifying payments while working for the City and meeting requirements set forth by the Department of Education.
PAY-FOR-PERFORMANCE AND ACROSS-THE-BOARD WAGE ADJUSTMENTS
Employees are eligible for up to 5% in pay-for-performance compensation, based upon their annual evaluation, and annual across-the-board wage adjustments, provided said compensation is funded in the city's adopted budget.
DISCOUNT PROGRAMS
The City offers a variety of discount programs, including, but not limited to, Healthy Meals, Health Services, Banking / Financial, Cellular / Data and Computer Services, Entertainment, Retail and Travel.
WELLNESS PROGRAMS
The City of Coconut Creek offers a wide variety of wellness initiatives and programs, including, but not limited to, Class Pass, Walking Challenges, Annual Wellness Fair, wellness preventive screenings, flu shots, and mammograms. The City is also actively expanding its focus on behavioral and mental health and is always looking for new ways to improve the overall health and wellness of its employees.
Please note, the benefits listed above are subject to change. Full descriptions of each benefit listed may be found in the City's Code of Ordinances, Administrative Orders, applicable Collective Bargaining Agreement, on the employee portal or by contacting Human Resources and Risk Management at 954-973-6715 or hr@coconutcreek.net.
01
Each applicant must complete this supplemental questionnaire as a part of the application screening and selection process. The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process. Incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process. Do you agree to answer each supplemental question truthfully and that your responses can be verified from information included within the application?
02
Are you at least 18 years of age?
03
Do you possess a valid driver license, Class E? Please Note: If the driver license was issued by a state other than Florida, you must obtain a State of Florida driver license prior to employment.
04
Do you currently possess a high school diploma, GED or equivalent?
05
Software proficiency: (Check all that apply.)
06
How many years of experience do you possess in administrative support, customer service, or law enforcement?
07
What is your highest level of education?
08
How many years of verifiable experience do you possess in administrative support?
09
Please explain how, when and where the experience was obtained: Note: Must be supported by employment history as detailed on employment application; subject to verification.
10
How many years of verifiable experience do you possess in Law Enforcement?
11
Please explain how, when and where the experience was obtained: Note: Must be supported by employment history as detailed on employment application; subject to verification.
12
Do you possess a certification of completion from a Florida Certified Community Service Aide (CSA) or Police/Public Service Academy or possess a current certification as a Law Enforcement Officer in the State of Florida.?
13
If currently enrolled, what is your expected date of completion?
14
Do you possess an At-Scene Traffic Homicide certificate?
15
I possess knowledge in first aid and CPR procedures.
16
I possess knowledge of traffic control, chain of evidence, and alcohol testing procedures or have the ability to quickly gain knowledge.
17
I possess knowledge of Florida Crime Information Center/National Crime Information Center (FCIC/NCIC) policies and procedures and crashing modeling techniques or have the ability to quickly gain knowledge.
18
Do you have any tattoos that are visible when wearing a short-sleeve standard-issue uniform? Tattoos located on the neck, face, or hands are not permitted.
19
Do you NOW or have you EVER tried any illegal drugs or controlled substances? (Tried includes smoking, inhaling, swallowing, placing/rubbing on gums, lips or tongue; injecting; or ingesting by any other means.)
20
If yes, when was the last time?
21
Do you NOW or have you EVER purchased or sold any illegal drugs or controlled substances?
22
If yes, list each controlled substance you sold/purchased, how many times you sold/purchased it and the last time you sold/purchased it. (mm/dd/yy) (Please specify whether it was purchased or sold, or both.)
23
In the last three (3) years have you used, purchased, or sold marijuana?
24
In the last five (5) years have you used, purchased, or sold any other controlled substance? (excluding marijuana)
25
If yes to either of the previous two questions, please provide details:
26
Have you ever been convicted of a felony or of a misdemeanor involving "moral turpitude" as the term is defined by law? As per F.S.S 943.13
27
Do you possess prior Military Service in any branch of service in the United States? If yes, you are required to provide a DD214 with your application.
28
Have you ever been released or discharged under other than honorable conditions from any of the Armed Forces of the United States? (if applicable)
29
Have you ever failed to complete the probationary period at another law enforcement or corrections agency?
30
Have you ever been fired, discharged or asked/forced to resign from a law enforcement or corrections agency?
31
If yes, please explain.
32
Describe why you desire employment in this position. Please also state any additional information you feel may be helpful to us in considering your application.
33
I understand that this position requires shift work including days, nights, holidays, and weekends, and that mandatory overtime may be required.
34
I understand and meet all of the requirements of the position (including but not limited to education, experience, knowledge, skills, abilities, and physical requirements), and I am able to perform the essential functions of the position, with or without reasonable accommodation.
Required Question
Employer City of Coconut Creek
Address 4800 W. Copans Road
Coconut Creek, Florida, 33063
Phone (954) 973-6715
An Equal Opportunity Employer
Website http://www.coconutcreek.net