Police Records Supervisor

City of Waco, TX

Waco, TX

JOB DETAILS
SKILLS
Compensation and Benefits, Criminal Justice, Customer Support/Service, Detail Oriented, Driver's License, Emergency Response, Employee Assistance Plan, Flexible Spending Accounts, High School Diploma, Life Insurance, Organizational Skills, People Management, Performance Analysis, Performance Reviews, Police Records, Problem Solving Skills, Procedure Implementation, Quality Metrics, Records Management, Regulatory Compliance, Reporting Skills, Retirement Plan, Staff Training, State Laws and Regulations, Workplace Issues
LOCATION
Waco, TX
POSTED
30+ days ago

Police Records Supervisor Salary

See Position Description Location: Waco, TX Job Type: Full Time Job Number: 2025-01286 Department: POLICE Division: Support Services Opening Date: 12/19/2025

Job Summary

The City of Waco Seeks: A Police Records Supervisor who has the capacity to supervise a public records work group and train staff. If you are detail-oriented, organized, enjoy working with the public, and can maintain strict confidentiality, this position may be for you. Apply now!

Minimum Qualifications

  • Required:
  • High school diploma or GED equivalent
  • Three years of experience within a related setting
  • Specific technical training and certifications are required:
  • National/Texas Crime Information Centers (NCIC/TCIC) within six months from date of hire
  • Depending on the needs of the City, additional licenses and certifications may be required
  • Must be able to pass a Criminal Justice Information Services (CJIS) background screening
  • Must complete Police Department Background Packet (the packet will be sent after the position closes)
  • Must be able to pass a polygraph
  • Must possess a valid Texas Driver's License

Preferred Qualifications

  • Associates Degree In Business, Criminal Justice, or a related field and
  • One year of supervisory experience

Position Description

Under basic supervision, supervises staff and functions of Public Records work group for the Waco Police Department (WPD), in compliance with City procedures and state laws and regulations.

Essential Functions

  • Supervises a Public Records work group
  • Assures that appropriate services are provided, and work is performed in compliance with state laws, City policies, and WPD quality standards
  • Interprets and enforces policies and procedures governing confidentiality requirements and release of police records and information
  • Supervises and trains staff
  • Assigns work, conducts performance evaluations, and resolves personnel issues
  • Reviews work performance and assures that quality and timeliness standards are met
  • Meets regularly with staff to discuss and resolve technical issues, workload, and records system integrity
  • Processes a variety of public records and information requests
  • Answers inquiries and explains policies and procedures
  • Provides information and assistance within scope of authority
  • Prepares activity reports

May be required to respond after hours, including holidays and weekends, in the event of a departmental or City-wide emergency.

The City of Waco offers a complete benefits package for eligible employees including:

  • Health, dental, vision
  • Employee Assistance Program (EAP)
  • Flexible Spending Accounts
  • Life insurance
  • Long term and short term disability
  • Retirement
  • Deferred compensation plans
  • Holidays
  • Vacation
  • Sick leave
  • Credit union and savings bonds

Why Work For Waco?

  • Meaningful and challenging work
  • Make a difference and improve communities
  • Competitive Salary and Benefits
  • Full Range of Benefits, including Health, Dental, Vision, Disability, and Life Insurance
  • Mandatory TMRS Retirement Plan with a 2:1 City Match
  • Education Assistance Program
  • Paid Parental Leave
  • Employee Assistance Longevity Pay

Additional Information

  • Chance to do work you are passionate about
  • Desire to give back

Application Questions

  1. Do you have a High School Diploma or GED equivalent? Yes No

  2. Do you have a Valid Driver's License? Yes No

  3. Shift assignments and days off may rotate and vary to meet the needs of a 24-hour/7 days a week operation within an emergency response environment. To be considered for this position, candidates must be available for various shifts and various days off. Are you able to work varied shifts including, days, nights, weekends, holidays and work the schedule as required? Yes No

  4. This position requires employees to work various shifts including days, evenings, nights, weekends, holidays, AND overtime. Have you read and understand the above statement? I have read and understand the above statement.

  5. If hired, you will be required to report to your shift regardless of inclement weather. The hiring department has a very strict attendance and tardiness policy. Have you read and understand the above statement? I have read and understand the above statement.

  6. This position requires shift work and extended shifts as well as being called in with minimum notice. Are you willing and able to adhere to this requirement, and work extended hours as necessary? Yes No

  7. Conviction Information: An intensive background check will be performed during the interview process. The following are automatic disqualifiers. ANY Felony conviction(s) ANY Class A Misdemeanor conviction(s) ANY Class B Misdemeanor conviction(s) within the last ten (10) years ANY Drug-related conviction(s) ANY Domestic violence-related conviction(s). Have you read and understand the above statement? I have read and understand the above statement.

  8. Have you EVER been convicted of a Felony or class A misdemeanor? Yes No

  9. Have you EVER been convicted of a class B Misdemeanor within the last ten (10) years? Yes No

  10. Are you currently on deferred adjudication for any Felony, Class A Misdemeanor or Class B Misdemeanor charge? Yes No

  11. Have you EVER been convicted of a drug-related offense? Yes No

  12. Have you EVER been convicted of a domestic violence-related offense? Yes No

  13. Have you EVER been convicted of a Family Violence offense? Yes No

  14. I AM WILLING TO TAKE A DRUG TEST AND UNDERGO A POLYGRAPH. It is critical that candidates are reliable, clear thinking and capable of performing the necessary tasks asked of them. Have you read and understand the above statement? Yes No

  15. Employment at the City of Waco Police Department requires that you pass a criminal background check and maintain federally mandated security clearances. Are you able to meet this requirement? Yes No

  16. If identified as a top candidate, do you agree to a Criminal Background Investigation? Yes - I agree No - I do NOT agree

About the Company

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City of Waco, TX