Police Records Representative

City of Waco, TX

Waco, TX

JOB DETAILS
SALARY
SKILLS
Administrative Skills, Customer Support/Service, Data Entry, Database Administration, Detail Oriented, Disability Insurance, Driver's License, File Maintenance, High School Diploma, Information/Data Security (InfoSec), Leadership, Life Insurance, Organizational Skills, Police Records, Record Keeping, Retirement Plan, Technical Writing
LOCATION
Waco, TX
POSTED
18 days ago

Police Records Representative

Salary

See Position Description

Location

Waco, TX

Job Type

Full Time

Job Number

2026-01133

Department

POLICE

Division

POLICE SERV SUPPORT SER

Opening Date

05/22/2026

  • Description
  • Benefits
  • Questions

Summary

Minimum Starting Salary: $18.4349 per hour

The City of Waco Seeks:

A customer-centered individual with experience in data entry, record keeping, document processing, transcribing, and other office duties. If you are detail-oriented, organized, enjoy working with the public, and can maintain strict confidentiality, this position may be for you. Apply now!

Minimum Qualifications

Required:

  • High School Diploma or GED.
  • One year of customer service and clerical experience OR
  • Minimum of 15 college credit hours AND
  • Volunteer work, internships, campus involvement, or leadership in school, civic, or service organizations.
  • Must complete Police Department Background Packet

Licenses and Certifications

Required:

  • Must possess a valid Texas Driver's License.
  • National/Texas Crime Information Centers (NCIC/TCIC) within six months from date of hire (this required training is provided in-house).
  • Must successfully complete any additional background checks required for the position, which may include a CJIS background check, federal background check, or other applicable screenings (e.g., FAA).

Position Description

Under basic supervision, processes Waco Police Department (WPD) report requests, enters data into secure computer databases, performs research, and provides information within the scope of authority.

Essential Functions

  • Performs basic clerical duties in accordance with WPD policy and procedures, including data entry, record keeping and preparing and processing documents; duties may vary according to job assignment.
  • Transcribes and processes Officer reports, processes information requests and maintains files and database records; assists customers with payments, reports, applications, and technical documents.
  • Processes a variety of public records and requests; answers inquiries and explains policies and procedures; provides information and assistance within scope of authority.
  • Operates a City vehicle to transport property to and from various locations throughout the county, travel to audit and training sites, and transport collected materials to designated agencies or facilities as part of authorized programs or initiatives.

The City of Waco offers a complete benefits package for eligible employees including; health, dental, vision, Employee Assistance Program (EAP), Flexible Spending Accounts, life insurance, long term and short term disability, retirement, deferred compensation plans, holidays, vacation, sick leave, credit union and savings bonds.

To learn more about the benefits offered, visit our Benefits page.

Why Work For Waco:

  • Meaningful and challenging work

  • Make a difference and improve communities

  • Competitive Salary and Benefits

  • Full Range of Benefits, including Health, Dental, Vision, Disability, and Life Insurance

  • Mandatory TMRS Retirement Plan with a 2:1 City Match

  • Education Assistance Program

  • Paid Parental Leave

  • Employee Assistance

  • Longevity Pay

  • And More!

  • Chance to do work you are passionate about

  • Desire to give back

01

Do you have a High School Diploma or GED?

  • Yes
  • No

02

Do you have a valid Texas drivers license?

  • Yes
  • No

03

This position requires employees to work various shifts including days, evenings, nights, weekends, holidays.

  • I have read and understand the above statement.

04

Please understand that this position does not have a set schedule. This position requires that you be flexible and work various days and hours that will include days, evenings, and nights based on the department needs. Are you willing and able to meet this job requirement?

  • Yes
  • No

05

Shift assignments and days off rotate and vary to meet the needs of a 24-hour/7 days a week operation in an crime scene environment. To be considered for this position, candidates must be available for various shifts and various days off. Are you able to work varied shifts including, days, nights, weekends, holidays and work the schedule as required?

  • Yes
  • No

06

If hired, you will be required to report in for your shift regardless of inclement weather. The Police department has a very strict attendance and tardiness policy.

  • I have read and understand the above statement.

07

Employment at the City of Waco Police Department requires that you pass a criminal background check and maintain federally mandated security clearances. Are you able to meet this requirement?

  • Yes
  • No

08

Conviction Information: An intensive background check will be performed during the interview process. The following are automatic disqualifiers. ANY Felony conviction(s) ANY Class A Misdemeanor conviction(s) ANY Class B Misdemeanor conviction(s) within the last ten (10) years ANY Drug-related conviction(s) ANY Domestic violence-related conviction(s).

  • I have read and understand the above statement.

09

If identified as a top candidate, do you agree to a Criminal Background Investigation?

  • Yes - I agree.
  • No - I do NOT agree.

10

Have you EVER been convicted of a Felony or class A misdemeanor?

  • Yes
  • No

11

Have you EVER been convicted of a class B Misdemeanor within the last ten (10) years?

  • Yes
  • No

12

Are you currently on deferred adjudication for any Felony, Class A Misdemeanor or Class B Misdemeanor charge?

  • Yes
  • No

13

Have you EVER been convicted of a drug-related offense?

  • Yes
  • No

14

Have you EVER been convicted of a domestic violence-related offense?

  • Yes
  • No

15

Have you EVER been convicted of a Family Violence offense?

  • Yes
  • No

16

I AM WILLING TO TAKE A DRUG TEST AND UNDERGO A POLYGRAPH SCREENING. It is critical that candidates are reliable, clear thinking and capable of performing the necessary tasks asked of them.

  • Yes
  • No

Required Question

Employer City of Waco

Address PO Box 2570

Waco, Texas, 76702

Phone 2547505740

Website https://www.waco-texas.com/jobs

About the Company

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City of Waco, TX