New!
Area Supervisor - Burlingame All City Management Services
Burlingame, CAToday
- $24 Per Hour
| Location | San Jose, CA |
| Salary | $174,925.14–$245,097.84 Per Year |
Police Communications Manager - Police Department
Salary
$174,925.14 - $245,097.84 Annually
Location
San Jose
Job Type
Full-Time
Job Number
202601695
DEPART
Police Department
Opening Date
07/27/2026
Closing Date
8/21/2026 11:59 PM Pacific
Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work. Visit here to learn more about our One Team Leadership Values and Expectations, including quality and excellent customer service and here to learn more about San José.
The City of San José is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of San José is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at 408-535-1285, 711 (TTY), or via email at CityCareers@sanjoseca.gov.
About the Department
The San Jose Police Department (SJPD) is recruiting to fill the Police Communications Manager position in the Bureau of Administration (BOA) in the Communications Division, responsible for managing the answering and dispatching of emergency 9-1-1 calls. The Bureau of Administration (BOA) is one of four bureaus within the Police Department and is comprised of the Communications Division, Operations
Support Services Division (OSSD), and the Training Division. The Communications Division is comprised of approximately 162.5 civilian employees, with a budget of $27 million. The city recently passed a bond measure for physical improvements of the Police Departments Communications Center. Potential challenges for the new Police Communications Manager include a Computer Aided Dispatch (CAD) upgrade; redistricting of police channels; implementing Next Generation 9-1-1 technologies; staffing issues including hiring and retention of employees; and implementing recommendations made by the Grand Jury and City Auditor.
Position Duties
Application & Recruitment Process
The City of San José is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status, or any other consideration made unlawful under any federal, state, or local laws. The City of San José is committed to offering reasonable accommodations to job applicants with disabilities.
The final filling date is August 21, 2026 To be considered, please electronically submit your resume, cover letter, and a list of three professional references (references will not be contacted in the early stages of the recruitment) to: https://koffassociates.com/police-communications-manager/
For additional information, please contact:
Recruitment Partner: Koff & Associates (koffassociates.com)
Contact Person: Chelsea Freeman
Phone: 510.570.3844
Email: chelsea_freeman@ajg.com
Resumes will be screened based on the criteria outlined in this brochure. Candidates with the most relevant qualifications will be given preliminary interviews by the consultant. Koff & Associates, a Gallagher Company, will report the results to the City. The City will then select candidates to participate in panel interviews. Extensive reference and background checks will be completed on the selected candidate.
Minimum Qualifications
Education and Experience
Required Licensing (such as driver's license, certifications, etc.) POST Basic Dispatch Certificate preferred
Additional Information:
Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application.
You must answer all job-specific questions to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applicants are expected to write their own essays/responses.
Please note that applications are currently not accepted through CalOpps or any other third party job board application system.
This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.
Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application.
AI and the Hiring Process
We recognize that Artificial Intelligence (AI) is becoming part of daily life and can be a valuable tool for learning, research, and professional growth. We encourage candidates to use AI responsibly as a support in preparing application materials, live assessments, and interviews. However, we value authenticity, accuracy and truthfulness. Application responses and interview answers must reflect your own knowledge, skills, and experiences. While AI can supplement preparation, it cannot replace the originality and judgment we look for in our employees. This ensures fairness, transparency, and equity for all applicants in the hiring process.
The City of San Jose offers a wide range of core health benefits including Medical, Dental, Vision, Employee Assistance Program, Life Insurance, Disability, and Savings Plans. Please visit the Citys benefits page for detailed information on coverage, cost, and dependent coverage.
For information on the City's Retirement Plan(pension for full-time employees), please visit the Office of Retirement Services website. You will be able to view information based on different Sworn/Federated job classification.
In additional to the benefits above, there is an additional perks site to explore further benefits of working for the City of San Jose like paid leave, educational reimbursements, and holiday pay are specific to the job classification and union membership.
Employer City of San Jose
Address 200 E Santa Clara St
San Jose, California, 95113
Phone (408) 535-1285
Website https://www.sanjoseca.gov/