Analysis Skills, Channel Sales, Coaching, Customer Experience, Data Collection, Data Quality, Leadership, Maintain Compliance, Maintenance - Plumbing, Marketing Campaign, Microsoft Office, Organizational Skills, Performance Analysis, Performance Metrics, Plumbing, Presentation/Verbal Skills, Promotional Programs, Regulatory Compliance, Sales, Sales Management, Schedule Development, Team Player, Time Management
At Goettl Air Conditioning and Plumbing, we value our employees, by providing the following benefits:
- Competitive salary and performance-based incentives.
- Opportunities for professional growth and advancement.
- Comprehensive benefits package, including health insurance.
- A collaborative, supportive work environment aligned with our commitment to excellence.
KEY RESPONSIBILITIES
- Oversee technician performance on every job, ensuring exceptional customer experiences.
- Lead weekly sales meetings to review repair trends, channel sales, and system performance.
- Assist technicians in creating the most effective system designs for customer needs.
- Communicate marketing campaigns and promotions to the team.
- Track, analyze, and review branch sales KPIs, including gross close rates and average ticket size.
- Present repair and replacement options to customers virtually or by phone.
- Conduct bi-monthly sales reviews and ongoing coaching for technicians.
- Monitor compliance with Goettl standards and ensure accurate job data collection.
- Time manage technician schedules and provide real-time support.
- Participate in technical training sessions to enhance team skills.
Required Skills:
- Outstanding communication and public speaking abilities.
- 3+ years in Plumbing service and sales
- Strong organizational and time management skills.
- Proficiency in MS Office, email tools, and related technology.
- Two years of leadership, team training, or coaching experience.
- ServiceTitan software experience is a plus.
Goettl is committed to providing a workplace free of discrimination and harassment.
Ready to lead and make an impact? Apply today to join our team and help us continue doing things the right way-not the easy way.
G
Goettl Air Conditioning Inc