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Plumbing Manager

Whalen & Ives

Park Ridge, New Jersey

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JOB DETAILS
SALARY
$100,000–$120,000 Per Year
SKILLS
Computer Skills, Continuous Improvement, Customer Escalations, Customer Retention/Renewal, Customer Support/Service, Dental Insurance, Detail Oriented, Diversity, Emerging Technology, Industry Standards, Leadership, Maintenance - Plumbing, Marketing, Mentoring, Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Microsoft Word, Multitasking, Performance Analysis, Performance Goal Setting, Performance Management, Plumbing, Presentation/Verbal Skills, Process Development, Regulations, Sales, Team Building, Team Player, Vision Plan
LOCATION
Park Ridge, New Jersey
POSTED
2 days ago
Overview:

 

Plumbing Manager (Residential)
 

Join Whalen & Ives and take the next step in your career as a Plumbing Manager with a company that truly values strong leadership, technical expertise, and exceptional customer service. We offer a collaborative, growth‑focused environment where your skills directly contribute to team success and operational excellence. If you’re ready to make an impact, develop your leadership potential, and grow with an organization committed to long‑term professional advancement, apply today and become part of a team that invests in your future.

What You’ll Do

  • Lead, manage, and mentor a team of Plumbing Technicians
  • Foster a culture of quality, accountability, and continuous improvement
  • Drive division performance through goal setting, reporting, and team development
  • Collaborate with sales and marketing teams to increase service opportunities and customer retention
  • Partner with operations, dispatch, and customer service teams to streamline processes
  • Improve efficiency through scheduling optimization, workflow improvements, and technician performance tracking
  • Serve as the subject‑matter expert for residential plumbing installations
  • Stay current with industry standards, regulations, and emerging technologies
  • Ensure top‑tier service quality and responsiveness
  • Resolve escalated customer concerns with professionalism and care

What You’ll Bring

  • Minimum of 3 years of management experience in residential plumbing
  • Ability to inspire and drive personal and professional growth among team members
  • Commitment to delivering exceptional homeowner satisfaction
  • Strong leadership skills with a proven track record of meeting or exceeding business goals
  • Detail‑oriented with strong multitasking abilities
  • Effective presentation skills and comfort speaking to groups
  • Confident, decisive communication in a fast‑paced, goal‑driven environment
  • Proficiency with computers and Microsoft Office (Excel, Word, PowerPoint)

 

Why You'll Love Working Here

  • Medical, Dental & Vision Insurance – Comprehensive coverage with minimal out‑of‑pocket expenses
  • Disability & Life Insurance – Financial protection for you and your family
  • 401(k) with Company Match – Competitive retirement savings plan
  • Paid Training & Career Development – Ongoing professional growth and advancement opportunities
  • Paid Holidays & PTO – Generous time off to support a healthy work‑life balance
  • Company Vehicle & Tools – Provided for qualified employees

 

Compensation & Details

  • Pay: $100,000 – $120,000 annually (plus performance‑based bonuses)
  • Job Type: Full‑Time

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Join our team at Whalen & Ives and become part of a company that values both its customers and employees. Apply today to start your career with a leading home services provider and be part of the Apex Service Partners network!

 

Whalen & Ives may conduct a pre-employment background check and drug test, subject to applicable laws.

 

Whalen & Ivcesis an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

 

 

 

About the Company

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Whalen & Ives