PLC and Controls Engineer

Primarily responsible for various service and support functions around the clock across multiple client accounts. This role typically involves implementation, maintenance, and enhancement of control systems to ensure 24/7 facilities operations. A secondary responsibility is to support project teams designing and implementing customer building automation projects.OverviewService and SupportPerform regular inspections, maintenance, and software updates of control systemsIdentify and address system malfunctions or inefficiencies promptlyImplement system upgrades and enhancements to improve efficiency andContinuously monitor service and support channels, including phone lines, email, chat, and ticketing systemsTrack service metrics, performance indicators, and key performance indicators (KPIs) to identify issues and trendsRespond to incidents, outages, and service disruptions promptlyManage shift schedules and workload distribution to meet service demands and effectively ensure 24/7 coverageAct as a point of contact for escalated issues and complex customer inquiriesCollaborate with technical teams to resolve critical incidents quickly and efficientlyDevelop incident response protocols and ensure they are followedInstrumentation & Electrical DesignCreate instrument lists by examining P&ID drawingsCompile submittal and procurement documentation for controls and instrument hardwareProvide technical support for panel fabrication techniciansSystem Design and ConfigurationParticipate in customer design review meetingsAssemble development system using project hardware and computersConfigure user interface and HMI screensConfigure DDC, PLC and/or DCS control algorithmsDraft system documentation from templatesAssist in customer demonstrations and acceptance testingConfigure networks to interface with equipmentOnsite System StartupWorks in a supervised role and/or with a team at a customer siteInstall project software and configuration onto site systemsParticipate in point-to-point loop checksPerform instrumentation and software calibration and tuningParticipate in functional tests of all systemsProgram field modifications as requiredAssist with developing commissioning test plans and documentation updates/redlinesAssistGrant developing training documentation/presentation on operations and maintenance of systemWorking ConditionsRequires on-call rotation to address critical system issues outside regular working hoursDuring on-call rotation assignment, will need technically to be available 24/7; out of on-call rotation required to work from Monday to Thursday regular working hours the week after an on-call rotation week. The remaining weeks of the month will work from Monday to Friday regular working hoursThe role requires travel to different facilities for installation, maintenance, or troubleshootingMay include working in shifts, including nights, weekends, and holidaysQualificationsProven track record as a Service Specialist and experience in service and support operations in a 24/7 environmentAssociate's Degree in approved mechanical or electrical program, or proper background as determined by interviewTechnical Experience (One or more of the following technologies)Distech: Experience with BACnet and LON Distech controllers, Eclypse ControllersJohnson Controls: Facility Explorer or MetaSys controllersSiemens: Experienced with Apogee (PXC), Talon Controllers, DXR controllers, Desigo CC or InsightRockwell: FactoryTalk Suite, RS Logix/Studio 5000, familiarity with PlantPAx DCSKnowledge of Kepware OPC server, ThinManager, VMware is preferredHVAC Experience PreferredBasic understanding of HVAC systems in large building automation systemsUnderstanding of sequence of operations and P&IDs for HVAC and plant utilitiesExperience with functional testing, including the ability to create, maintain, and execute test plansExperience with specifying instrumentation and control valves for HVAC systems#J-18808-Ljbffr