Platform Engineering Manager

Description

DESCRIPTION

Ria Digital is seeking a high-caliber, technically elite Platform Engineering Manager to lead our infrastructure and reliability efforts. This is a hands-on leadership role designed for a "force multiplier" someone who remains deeply technical while driving strategic delivery for our global mobile and web-based money transfer platforms.

You will lead a team of talented engineers in a high-pressure, fast-paced environment that demands 24/7 operational excellence. The ideal candidate is a well-certified expert who leverages AI-driven solutions to automate processes, ensuring our digital products are scalable, secure, and resilient.

RESPONSIBILITIES

Technical Leadership & AI Integration 

• AI-Driven Operations: Actively apply AI concepts and MCP (Model Context Protocol) servers to enhance automation, predictive monitoring, and incident response.
• Platform Maturity: Drive the evolution of web server farms, multi-cluster Kubernetes environments and AWS cloud architecture to support massive scale.
• Infrastructure as Code: Enforce a "codify everything" mandate, utilizing Terraform, Puppet and Ansible to maintain a gold standard for infrastructure.

Operational Excellence & SRE

• End-to-End Ownership: Own the lifecycle of initiatives from architectural planning to production execution and post-release support.
• Observability & Reliability: Define and enforce SLOs/SLIs; implement advanced metrics and tracing to ensure issues are detected before they impact customers.
• Release Management: Architect GitHub-based CI/CD workflows that support zero-downtime deploys, automated rollbacks, and rigorous artifact governance.
• Disaster Recovery: Lead DR simulations and automate failover workflows across databases, DNS, and load balancers.

People Management & Collaboration

• Team Leadership: Manage and mentor a team of DevOps engineers and administrators, defining clear roles and fostering a culture of accountability.
• Cross-Functional Sync: Act as the bridge between Development, Product, and Business teams, navigating high-volume communication to ensure alignment.
• Reporting & Governance: Define KPIs for system performance and team velocity, providing clear visibility of risks and outcomes to upper management.

REQUIREMENTS

• Experience: 8+ years in DevOps, SRE, or Platform Engineering, with at least 2+ years in a leadership or management capacity.
• Education: Relevant Technical Degree (Computer Science or Engineering) and professional certifications (AWS Pro, CKA, or similar).
• Technical Depth: Expert-level knowledge of Windows servers, AWS, Kubernetes (EKS), and Terraform. Good understanding of networking and security.
• Automation: Mastery of Python, bash, PowerShell, and Ansible for both Linux and Windows server automation.
• Communication: Exceptional ability to document processes and communicate complex technical risks to non-technical stakeholders.
• Scale: Proven track record at a large technology company handling high-reliability, distributed systems.

PREFERRED QUALIFICATIONS

• AI/ML Ops: Experience deploying or managing AI/ML platforms and modern cloud-native tooling.
• Advanced Networking: Deep familiarity with F5 (LTM/GTM), service mesh (Istio), and zero-trust security patterns.
• GitOps: Implementation of Argo CD or Flux at scale.
• Financial Services: Experience in FinTech or high-compliance environments (PCI-DSS).

TOOLING/STACK SNAPSHOT

• Cloud: AWS (EKS,  S3, Route 53, Global Accelerator)
• Orchestration: Kubernetes, Helm, GitOps
• CI/CD: GitHub Actions (Primary), Azure DevOps
• IaC: Terraform, Ansible
• Observability: Datadog, Prometheus, Grafana, OpenTelemetry, ELK
• Security: HashiCorp Vault, Qualys, SentinelOne, F5 Distributed Cloud Bot Defense.

 PERKS & BENEFITS

• Medical, Dental & Vision Insurance
• 401K Plan with Match
• Employee Stock Purchase Plan
• Paid Vacation / Sick Leave
• Hybrid Work Schedule
• Tuition Assistance
• Growth Opportunities
• Corporate gatherings, team bonding events, and much more! 

Ria Money Transfer offers a competitive salary and benefits package. The reasonable estimated pay for this (Salary Exempt or Non-exempt hourly rate) role ranges from ($ 140,000 USD to $ 165,000 USD).  Actual compensation is based upon factors such as the candidate’s skills, qualifications, and experience. In addition, Ria Money Transfer offers comprehensive and inclusive employee benefits for this role including healthcare, dental and vision benefits, a 401(K) plan, Paid Vacation/ Sick Leave and more.
 
Ria Money Transfer is an Equal Employment Opportunity employer. All qualified applicants will be considered for employment regardless of age, national origin, race, color, disability, religion, sexual orientation, gender identity or expression, or any other characteristic protected under applicable law. We celebrate diversity and are committed to creating an inclusive environment for all employees. We are committed to providing reasonable accommodations to qualified individuals with disabilities. If you need assistance or an accommodation due to a disability, you may contact us at hrusa@riamoneytransfer.com.
 
Check out our website to learn more about the company at: http://www.riamoneytransfer.com/ 
 
The position responsibilities outlined above are intended to define the general contents and requirements to perform this job. It is not to be taken as a complete statement of responsibilities or requirements. This job description does not restrict the Company’s right to assign or reassign duties and responsibilities to this job as needed.

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