Change Management, Consumer Protection, Continuous Improvement, FDA (Food and Drug Administration), Finance, Food Safety, GMP (Good Manufacturing Practices), Hyperion Pillar, ISO (International Organization for Standardization), Laboratory, Leadership, Maintain Compliance, Manufacturing, Operations, Performance Metrics, Performance Reviews, Physical Demands, Process Improvement, Process Manufacturing, Product Safety, Quality Management, Regulatory Compliance, Regulatory Requirements, Safety Process, Safety/Work Safety, Supply Chain Operations, Sustainability, System Integration (SI), Systems Maintenance, Test Strategy
About the job
At Danone, Manufacturing the best products and supplying them to meet demand is a key driver for our plant teams. We are currently looking to hire a Plant Quality Change Manager based in Jacksonville, FL!
The Plant Quality Change Manager (PCM) is responsible for leading and embedding structured quality, food safety, and operational changes that strengthen performance and protect consumers within a manufacturing environment. This role ensures that new or updated processes, systems, and ways of working are effectively designed, implemented, and sustained across the plant through strong change governance, cross‑functional coordination, and regulatory compliance.
Key Responsibilities
As a key member of our team, you will play an important role in driving our mission forward. The following responsibilities outline the core expectations and contributions for this position:
- Lead and govern cross‑functional change initiatives to design, implement, and embed quality, food safety, and operational process changes into daily plant operations
- Plan and execute quality and food safety-related changes to processes, systems, and ways of working, ensuring compliance with regulatory requirements, Danone standards, and site‑specific quality frameworks
- Assess change impacts, risks, and site readiness, identifying mitigation actions to protect product and consumer safety and enable effective adoption.
- Partner with cross‑functional stakeholders (Quality, Operations, Supply Chain, Laboratories, and Suppliers) to ensure alignment, accountability, and smooth execution of change initiatives.
- Drive implementation of control plans, testing strategies, acceptance criteria, and SPC methodologies supporting process and system changes.
- Enable change readiness through structured communication, training, and capability building, ensuring understanding and adoption at all organizational levels
- Monitor adoption, effectiveness, and sustainability of changes using KPIs, analytics, and performance reviews, adjusting approaches as needed.
- Support continuous improvement and transformation initiatives, including IWS pillar activities, standardization, digitalization, and quality system programs (e.g., CIP, deviations, nonconformances, complaint‑driven changes) with a consumer‑centric mindset.
Physical Demands
- This role requires lifting up to 40 lbs.
- This role could include standing, observing processes in a manufacturing environment for extended periods of time.
Work Environment
- Work is performed in a manufacturing environment with exposure to moderate noise and temperature variations.
- Work schedules could include nights, weekends and/or holidays to provide the ability to support a 24/7 manufacturing environment as business needs dictate.
Engagement in our Integrated Work Systems
Ensure adherence to plant standards and procedures (including but not limited to GMP, AIB, FDA, IWS, Quality, Safety, Finance, ISO, HOPE, Danone Behaviors, Daily Direction Setting, Driving OE). As a fundamental piece of the organization, your responsibility is to participate and own the implementation and deployment of IWS system and its pillars (Leadership foundation, Daily Direction Setting, Driving OE; Autonomous Maintenance; planned Maintenance; Focused Improvement; Education and Training; Environmental, Health and Safety; Quality; Organization; Supply Network; Early Equipment Management) with the objective of owning your space, owning your performance (Safety, Quality, Cost, Delivery, Mobilization, Nature) and owning your continuous improvement.
Compensation & Benefits:
Danone North America additionally offers a performance-based bonus and has a strong benefits package including Medical, Dental, Vision, Prescription Drug Coverage, 401k Plan, Wellness Program, Life Insurance, Tuition Reimbursement, Flexible Time Off, and Paid Parental Bonding Leave, among other benefit plan options.