POSITION SUMMARY:
This position is responsible for maintenance and cleanliness of the community to include all interior and exterior buildings and landscape. The Plant Operations Manager provides guidance and support for Maintenance Team Leadership and Environmental Services Team Leadership to ensure that the Community is operating efficiently and compliant with Cypress Glen community standards.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Hire, train, supervise, discipline and create a positive work environment for Maintenance and Environmental Services staff
Work with the Director of Plant Operations to ensure that the community physical plant and grounds are maintained in a good state of repair and that the community projects a good visual image to the community at large
Responsible for daily operations of Environmental Services and Laundry departments to ensure compliance with federal/state regulations
Provide support and oversight of Maintenance Team Leadership
Monitor move-ins and move-outs and provide services pertinent to the department to ensure new Residences are ready for move-in in a timely manner
Advise Director on maintenance needs and progress of various special Projects
Assist in Development and Implementation of community preventive maintenance programs.
General Job Functions:
Cypress Glen embraces a comprehensive culture of hospitality. To that end, all employees are expected as a condition of employment to practice the LCS Hospitality Promises in all interactions with residents, fellow employees, and guests: These promises are as follows. · We greet you warmly, by name and with a smile. · We treat everyone with courteous respect. · We anticipate your needs and act accordingly. · We listen and respond enthusiastically in a timely manner. · We hold ourselves and one another accountable. · We make you feel important. · We embrace and value our differences. · We ask, "Is there anything else I can do for you?" · We maintain high levels of professionalism, both in conduct and appearance, at all times. · We pay attention to details.
Observe and abide by all regulations to ensure that personal health information is protected during its collection, use, disclosure, storage, and destruction within the community; and to ensure only the minimum necessary information is known to function in this position
Assure resident safety
Follow written and oral directions
Maintain confidentiality of resident and community information
Assist new employees in following established community policies and procedures
Complete assignments timely, completely and accurately
Attend all in-service training as assigned or requested
Participate in interdisciplinary team and other community meetings as assigned or requested
Consistently work cooperatively with residents, co-workers, physicians, families, consultant personnel and other ancillary service providers
Observe all community safety policies and procedures. 12. Is observant of safety hazards and emergency situations, and reports to appropriate person or takes corrective action according to established procedures
Perform all other related duties as assigned in an effective, timely and professional manner.
EXPERIENCE & EDUCATION:
3 or more years of experience in Project Management, Construction Management , Facility Management or Property Management required. Experience in a Healthcare Environment desired. Maintenance (HVAC, Plumbing, or Electrical) experience preferred.
Bachelor's Degree or equivalent; or three to five years related experience and/ or training; or equivalent combination of education and experience may be accepted.
QUALIFICATIONS:
Have experience leading and managing a multi-disciplined Team
Leads to develop and motivate Team to exceed the expectations of Residents
Must have the ability to speak, read and comprehend the English language
Excellent Computer skills and communication skills (oral and written) required
Capable of administering employee incentive, retention and training programs to ensure a positive culture.
LICENSE/CERTIFICATION OR OTHER SPECIAL REQUIREMENTS:
Must possess current and valid driver's license
Willingness to be available for any/all emergencies regarding the community
Must have an understanding of all building systems and their interdependence
Be able to conduct independent assessments of a contractor's compliance with requirements of Scope of Work