Analysis Skills, Continuous Improvement, Customer Escalations, Customer Satisfaction, Customer Support/Service, Data Analysis, Distribution Services, Inventory Levels, Inventory Turns, Logistics Processes, Materials Tracking, Mathematics, Microsoft Office, Operations Planning, Organizational Development/Management, Performance Metrics, Problem Solving Skills, Process Improvement, Process Management, Product/Service Launch, Project/Program Management, Revenue Planning, SAP, Sales, Sales Operations, Supply Chain, Supply Chain Management, Team Lead/Manager, Time Management
Welcome!
Our Growth is Creating Great Opportunities!
Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! Once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you!
Thanks for your interest in working on our team!
Job Description
Principal Tasks:
- Schedule customer orders according to their requested delivery date and monitor material availability in order to secure and improve the on time delivery key performance indicators
- Analyze demand and supply to identify material shortages and other problems in supply chain in order to develop resolutions
- Work closely with the supply planning teams to provide priorities and allocations if needed
- Lead operations teams as part of your planner role to fulfill customer requirements on time
- Manage customer escalations and drive internal escalations to improve customer satisfaction and to meet the company quarterly revenue targets
- Coordinate material call-off from the sourcing sites to the distribution centers
- Increase inventory turn rate and balance between customer service- and inventory level
- Assist Supply Chain Management processes like Buffer Management and Lead Time Indicator in order to the improve accuracy and to drive optimizations
- Release pick lists to trigger and manage the staging and logistic process
Supplementary Tasks:
- Track and trace on-time-delivery performance in the form of required meeting cycles, data reporting and process improvements
- Represent Planning and Supply Chain Management within the Sales Organization to answer requests regarding lead times, supply capabilities, on-time-delivery, material availabilities and push outs in a timely manner
- Lead and push continuous improvements in terms of on time delivery performance, production utilization, order confirmation time and lead time reductions
- Contribute to strategic concepts as part of a Sales and Operations Planning team
Customers (Internal & External):
- Sales
- Supply Planning
- Production and Logistic
- Other Operations sites
- New Product Introduction
Skills / Qualifications / Training / Experience:
- strong analytical thinker with problem-solving skills and mathematical abilities
- Bachelor's or Master's degree in Business, Supply Chain or equivalent
- 3-5 years of work experience in the field of SCM
- Showing proficiency in MS Office
- Demonstrating knowledge of supply chain management
- Possessing excellent arithmetical abilities
- Having experience with data analysis
- Being proficient in planning software
- Experience using SAP
- Project management experience
- Industry-specific experience
Success Criteria:
- Team orientation • high motivation • responsiveness • assertiveness • commitment