Pinwheel Kitchen Supervisor

Why this opportunity stands out for you:

With Grand Haven's waterfront and our tasting room right next door, you'll blend professional wins with post-shift networking. Ready to shape dough, inspire your team, and elevate "entry-level" to "next-level"? Apply today at newhollandbrew.com/careers or reach out—let's build something great (and unforgettable pinwheels) together. Who's ready to lead?

Job summary

The Shift Supervisor participates in the preparation of food while maintaining the organization and sanitation of the kitchen. This position also leads the Team, providing leadership, sharing knowledge and actively engaging in a positive manner.  The Shift Supervisor will also always provide friendly & responsive service to our guests and ensure general restaurant cleanliness including kitchen areas, dining areas, restrooms.

What you would do

• Lead and act in a manner that is consistent with our Mission, Vision & Values.
• Assist the Pinwheel Kitchen Manager to train, build and lead a high performing team.  
• Verify all Team Members follow all recipes and portion servings correctly.  
• Keep kitchen, dish, and storage areas clean and organized.  
• Place food and supply orders as directed.  
• Receive product, verify invoice and freshness of merchandise. 
• Ensure that all stations remain stocked before and during the meal period.  
• Ensure organization of the coolers and proper rotation and temp of product.
• Perform cash control and handling procedures as directed by the retail management team on assigned shifts.  
• Make effective use of New Holland’s methods of communication & technology.
• Assist the team with opening & closing procedures. 
• Grant food and beverage comps/discounts as needed. 
• Set excellent customer service and work examples.
• Assist with food prep, stocking, guest service and general kitchen and restaurant cleanliness.   
• Work with a sense of urgency at all times.
• Perform other responsibilities as assigned.

What you offer us

• Effective communication skills, a positive attitude and a desire to learn.
• A passion for working with the public.
• A solution-oriented and forward-thinking mindset.
• The ability to multi-task with a calm, positive attitude.
• Basic math skills & the ability to handle cash transactions.
• Ability to work nights, weekends, and holidays.

Physical requirements

• Be able to reach, bend, stoop and frequently lift to fifty (50) pounds.
• Be able to work in a standing position for long periods of time (up to ten (10) hours at a time.)

Desired qualifications

• Minimum 1 year experience in restaurant leadership preferred.
• Prior guest-facing experience and service.
• Prior exposure to a vast array and cooking techniques and methods preferred.
• Familiarity with safe handling techniques prescribed by the Ottawa County Department of Health.

Reports to: Pinwheel Kitchen Manager