Physician Referral Representative in Collierville, Tennessee, United States
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Physician Referral Representative Job ID 39343 Job Category: Administrative Non Clinical Support Work Type: Full Time Work Schedule: Days Department: BMG System Services Facility: BMG Clinics Location: Collierville, TN
Overview
Coordinates and facilitates business functions in support of physician services and referral development department to include processing patient referrals accurately and efficiently through data entry and with established productivity guidelines and tools generation of reports communication and follow-up with physician office staff and patients problem resolution and service recovery.
Responsibilities
Review all incoming referrals and schedule appointments for various practices and specialties Communicates referral information and confirmation with patients and referring physicians office staff Maintains strong working relationships with internal and external customers by providing service assistance and open communication Reviews and submits all medical records related to referral appointments as requested by physicians Completes assigned goals
Specifications
Experience Minimum Required: Two years of office experience Preferred: Preferably within the healthcare industry
Education Minimum Required: Knowledge of medical terminology, Medical Assistant experience, and training Preferred: 1-year college
Training Minimum Required: Excellent interpersonal skills with the ability to effectively communicate both verbally and written with patients, physicians, and office staff to provide optimal levels of patient care Skill and proficiency in applying the highly technical principles, concepts, and techniques which are central to daily office coordination administration Preferred: Special Skills
Minimum Required: Computer literate Preferred: Special Skills
Licensure Minimum Required: Preferred
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