Physician Practice Clinical Supervisor-Primary Care North

Brook Lane Health Services Inc

Hagerstown, MD

JOB DETAILS
SKILLS
Certified Medical Assistant, Clinical Laboratory, Clinical Support, Communication Skills, Employee Retention, Interpersonal Skills, Kronos Products, Leadership, Licensed Practical Nurse/Licensed Vocational Nurse, Maintain Compliance, Medical Assistance, Medical Products, Medical Record System, Mentoring, Onboarding, Operations, Organizational Skills, Outpatient Care, People Management, Performance Analysis, Presentation/Verbal Skills, Primary Care, Problem Solving Skills, Quality Assurance, Quality Management, Quality Metrics, Regulatory Compliance, Regulatory Requirements, Safety/Work Safety, Schedule Development, State Laws and Regulations, Team Player
LOCATION
Hagerstown, MD
POSTED
10 days ago

Meritus Medical Group is seeking a Physician Practice Clinical Supervisor to support daily clinical operations in our outpatient practice. This role is ideal for an experienced clinical professional with strong leadership, organizational, and mentoring skills. You will assist the Practice Manager by supervising clinical staff, ensuring compliance with regulatory requirements, fostering teamwork, and supporting quality improvement initiatives.

Key Responsibilities:

Supervise and mentor clinical staff (CMA, LPN, RN), including onboarding, training, and professional development.

  • Collaborate with providers to support electronic health records, quality metrics, and value-based care initiatives.
  • Oversee clinical supplies, lab certifications, and compliance with state/regulatory requirements.
  • Manage staff scheduling, PTO requests, Kronos reviews, and assist with recruitment/retention.
  • Promote effective communication and provide feedback to support staff performance and evaluations.
  • Model and enforce high standards for patient experience, addressing and resolving clinical concerns.
  • Provide clinical support and step in as needed to ensure smooth practice operations.

Minimum Qualifications:

Education: High School Diploma required.

  • Experience: Minimum 2 years in an outpatient clinic; leadership experience preferred.

  • Licensure/Certification:

  • Medical Assistant: 5+ years of experience (certification preferred).

  • LPN: Current Maryland license with at least 2 years of experience.

  • Other licensed clinical specialties (e.g., Radiology Technician) with 2+ years of experience will be considered.

  • Strong teamwork, independence, and ability to thrive in a fast-paced environment.

  • Excellent communication (oral, written, interpersonal) and problem-solving skills.

Caring for our Team

We are committed to supporting the well-being and professional development of our team members through a comprehensive benefits package, which includes:

  • Health, Dental, and Vision Insurance

Coverage begins on the first of the month following your hire date.

  • Life Insurance & Disability Coverage

Includes company-paid life insurance, as well as short- and long-term disability benefits to provide peace of mind.

  • Paid Time Off (PTO)

A generous PTO program designed to help you recharge and maintain a healthy work-life balance.

  • 401(k) Retirement Plan

Benefit from a robust company match to support your long-term financial goals.

  • Education Assistance & Tuition Reimbursement

Support for your continued learning and career growth.

  • Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)

Options to save pre-tax dollars for eligible healthcare and dependent care expenses.

  • Shift Differential Pay

Team members working evening, night, or weekend shifts may be eligible for additional pay.

Happy to Help

At Meritus, we believe in a collaborative and caring work environment. Interactions are an opportunity to learn, listen and to be there for one another. Therefore, we provide warm welcomes, hospitality-driven closures, and are always Happy to Help.

About the Company

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Brook Lane Health Services Inc