Physician Office Scheduler RN

Hours: Monday - Friday 8:30 AM to 5:00 PM

Located onsite at Memorial Health Heart Care (potential of a hybrid position in the coming months)

Job Summary and Qualifications

We are seeking a dedicated Healthcare Professional to provide direct patient care and administrative support within a dynamic physician's office. In this multifaceted role, you will be responsible for expertly triaging and scheduling patient appointments, meticulously verifying insurance details.

Duties (included but are not limited to):

• Answer incoming calls in a timely and professional manner, providing exceptional customer service.
• Provide professional nursing care to clinic patients, ensuring their comfort and well-being.
• Schedule patient appointments and manage related communications with precision and care.
• Verify insurance and patient demographics, ensuring accuracy and completeness of information.
• Route calls and communicate with the appropriate department or physician offices, facilitating efficient communication.
• Maintain accurate patient records and ensure confidentiality, adhering to the highest ethical standards.
• Communicate effectively with patients, physicians, and staff, fostering a collaborative and supportive atmosphere.
• Work closely with physician office staff to ensure pre-cert/authorization numbers are entered, streamlining administrative processes.

Knowledge, Skills and Abilities:

• Exceptional communication skills, both verbal and written, to effectively interact with patients, physicians, and staff.
• Strong customer orientation, with a focus on providing excellent patient experiences.
• Excellent interpersonal skills, fostering positive relationships with patients and colleagues.
• Proficient PC skills, including familiarity with Microsoft Office applications and electronic health record (EHR) systems.
• In-depth knowledge of accepted nursing standards and practices, ensuring high-quality patient care.
• Solid knowledge of basic pharmacology, facilitating safe and effective medication administration.
• Demonstrated skill in providing patient care in accordance with facility standards, ensuring patient well-being.

Education:

• Graduation from an accredited school of registered nursing is required

Experience:

• 1 year of nurse triage experience highly preferred
• 1-3 years of experience as a registered nurse working in direct patient care

 Certificate/License:

• Must be licensed as a Registered Nurse in the state of GA or Compact License
• Current Basic Life Support (BLS) certification 

Benefits

Parallon offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you find this opportunity compelling, we encourage you to apply for our Physician Office Scheduler RN opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing - apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.