Position Title: Physician Liaison
Location: This is a home-based position requiring daily travel throughout the assigned territory. Candidates should expect to spend the majority of their time visiting physician offices throughout Pennsylvania and Delaware.
Compensation: $80k - 120k annual, with full benefits
Schedule: 8-hour shifts, 40hours weekly | Monday - Friday, no weekends
Overview: The Physician Liaison serves as the primary relationship manager for the company and referring providers throughout Pennsylvania and Delaware. This field-based role focuses on developing referral relationships, increasing awareness of the company's providers and services, improving provider satisfaction, and supporting growth initiatives across the region.
Essential Functions
Develop and maintain strategic relationships with referring providers, practice administrators, office managers, and clinical staff to increase awareness, utilization, and referral activity.
Conduct regular provider outreach visits to educate referral sources on company providers, clinical services, access pathways, and patient care resources.
Analyze referral patterns, market opportunities, and provider engagement data to identify growth opportunities and execute outreach strategies that increase referral volume.
Serve as the primary liaison between referral sources and company locations, facilitating communication and resolving operational or patient-access concerns.
Investigate and manage service recovery opportunities, ensuring timely resolution of provider and patient concerns and escalating issues as appropriate.
Coordinate educational programs, community outreach events, lunch-and-learns, and other marketing initiatives to strengthen referral relationships.
Monitor competitive activity, market conditions, and referral patterns and communicate actionable insights to leadership.
Maintain accurate documentation of outreach activities, referral intelligence, and provider interactions; prepare regular reports and recommendations.
Collaborate with physicians, practice managers, operations leaders, and clinical staff to improve referral processes and enhance the overall referral experience.
Qualifications
Bachelor's degree preferred or equivalent healthcare/business development experience.
3+ years of healthcare business development, physician liaison, pharmaceutical, medical device, laboratory, or related provider-facing sales experience.
Proven ability to develop and maintain physician relationships.
Valid driver's license with reliable transportation.