Position Summary:
Under the direction of the Physical Therapy Director, the Registration Clerk is responsible for daily patient registration and scheduling of follow-up appointments for physical therapy. This position is Monday to Friday.
Essential Job Functions
· Registers patients for procedures, verifies accuracy of insurance information, and collects payments.
· Works directly with patients and their families.
· Answer phones.
· Schedules new and follow up appointments for patients.
· Maintains as confidential all observed or acquired information regarding the patient, the patient’s history and treatments.
· Maintains inter-staff communication as confidential.
· Assists in the collection of data for continuing quality improvement.
· Performs other duties as assigned.
Qualifications/Requirements
· High school diploma, Post-secondary education preferred
· 1 year related experience and/or training
· BLS certification required
· Operational knowledge of computers
· Strong written & verbal communication skills
· Strong telephone etiquette
· Works successfully in a cross-functional team environment
· Practical problem solving skills
· Dependable attendance
· Able to work independently with minimal direct supervision
· Able to prioritize multiple tasks
· Strong organizational skills
Benefits
- Seven paid holidays.
- Sick and vacation after waiting period
- Health, vision, and dental coverage
- Employer paid life insurance and long-term disability
- 401K
- Pay in Lieu of Benefits option offered
Specialists Hospital Shreveport is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Specialists Hospital Shreveport provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.