Location: Dolgeville, NY (Hybrid Eligible)
Compensation: $58,000.00 – $73,000.00 per year
Schedule: Full-Time, Day Shift (No weekends or on-call)
Are you a licensed therapist or assistive technology professional looking to move away from the physical demands of the clinic?
We are representing a premier manufacturer and e-commerce leader in the pediatric adaptive equipment industry. They are seeking a clinical expert to lead their Customer Consultation and Support team. In this role, you will be the clinical "brain" behind the operation, ensuring families across the country receive the exact equipment their children need to thrive.
Expert Consultation: Use your specialized knowledge to evaluate child measurements and intake forms, recommending precise adaptive seating, mobility, and positioning solutions.
Team Management: Lead and mentor a dedicated 8–9 person support team, acting as the final point of escalation for complex clinical or technical product inquiries.
Manufacturer Liaison: Coordinate directly with manufacturing teams regarding product specifications, lead times, and custom solutions.
Empathetic Advocacy: Guide caregivers through the equipment selection journey via phone, email, and live chat with a "clinical first" approach.
Burnout Prevention: Transition to a role that values your brain over your back. No heavy lifting, no productivity quotas, and no weekend rotations.
Hybrid Flexibility: Enjoy the stability of a local leader in Dolgeville, NY, with the option to negotiate remote hours from a quiet home office.
Professional Growth: Step into a management position where you influence product accessibility on a national scale.
Professional License: Current PT, OT, PTA, OTA license or ATP (Assistive Technology Professional) certification.
Pediatric Expertise: Hands-on experience with pediatric adaptive equipment is essential.
Digital Literacy: Proficiency in Microsoft 365 (Excel, Outlook) and comfort navigating e-commerce platforms.
Communication: Superior verbal and written skills with the ability to translate complex clinical needs into clear solutions for families.
Apply today to pivot your career into a strategic, leadership-focused environment.
Gables Search Group headquartered in Cleveland, Ohio has been a leader in search and placement nationwide since 2002. Our company specializes in both direct and contract (temporary) staffing in all industries and disciplines.
At Gables Search Group, we connect exceptional professionals with outstanding organizations. Our commitment to integrity, excellence, partnership, innovation, and respect sets us apart. With a personalized approach to recruitment, we ensure the perfect match between candidates and employers.
Whether you are a talented professional seeking new opportunities or an organization looking to build a high-performing team, Gables Search Group is here to guide you through the journey. Our success is built on the success of our clients and candidates, and we are dedicated to making a positive impact on the careers and businesses we serve.