Job Description
Job Summary
Under direct supervision, collects blood samples by performing venipunctures or finger or heel sticks on patients. Checks the quality of blood and assumes responsibility for the safety and comfort of the patient following established standards and practices. Processes all samples within the department, either manually or using automation equipment. Responsible for outstanding customer service through verbal and written communication. Also responsible for test order entry. As required. Provide guidance and support and oversees day-to-day operations of administrative and clinical and non-clinical support services.
Primary Responsibilities
The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job responsibilities performed.
• Performs all the duties of Phlebotomy Technician III • Provides daily oversight and assistance to Phlebotomy Tech staff including creation of staff schedules. • Participates in training, planning, implementing, and evaluating educational activities, gives in-services. • Participates in hiring, recommends and participates in counseling and coaching sessions.
Company Description
At Shore Regional Health, you can learn, grow and make a lasting impact on patients and families. You'll experience the support of a collaborative work environment and a sense of collegiality unlike any other. Our comprehensive system has many locations and practice options to choose from throughout the beautiful Eastern Shore of Maryland.
Qualifications
Education & Experience - Required
• Education: High School Diploma or equivalent (GED) • Education: Completion of an accredited program in Phlebotomy
Experience: 5 year of relevant experience
Education & Experience - Preferred
• Certification as a registered Phlebotomist by a nationally recognized Phlebotomy Society, such as the American Society of Phlebotomy Technicians • Experience in a hospital or outpatient health care setting
Knowledge, Skills, & Abilities
• Phlebotomy • Customer Service • Communication; oral & written • Good data entry skills • Basic decision making • Understanding of proper patient identification • Attention to detail • Understanding of basic billing compliance • Good organizational skills • Able to direct others as needed • Basic billing compliance
Additional Information
All your information will be kept confidential according to EEO guidelines.
Compensation:
Pay Range: $20.47 - $28.64
Other Compensation (if applicable):
Review the 2025-2026 UMMS Benefits Guide