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| Location | Radnor, PA |
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Current UPHS employees must apply HERE
Phlebotomist Laboratory Assistant II - Penn Medicine Radnor, PRN 1st Shift
Job ID: 317466
Category: Medical Laboratory/Pathology
Work Type: PER DIEM
Location: Radnor, PA, United States
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Description
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.
Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?
Summary:
Responsibilities:
Utilizes knowledge of growth and development when communicating to various age groups
Explains appropriate information according to age and developmental level of patients and visitors
Identifies communication barriers and intervenes appropriately
Recognizes cultural differences and the need to adjust communication styles and behaviors to meet the needs of the patient (e.g. direct eye contact, touching with transferring)
Listens to patient's queries, comments and/or concerns and provides appropriate information and responses
Introduces self when interacting with patients, families, visitors or other employees.
Entry of (release of) patient demographics, test orders, billing information into a variety of computer systems (EMR/LIS)
Follows established SOP and age-specific techniques for the collection of biological specimens for analysis and evaluates and solves problems related to that process
Correctly identifies outpatients and inpatients according to approved protocols with 100% accuracy
Performs accurate venipuncture and micro (capillary) techniques in sample collection
May perform specialized collection to include breath alcohol testing, hair collection, and EKGs.
Properly labels specimens with 100% accuracy
Draws all timed/scheduled samples in a timely manner
Observes emotional and physical state of patient for any adverse reactions to phlebotomy
Performs assigned patient-sample processing activities.
Follows established SOP for the processing of biological specimens for analysis and evaluates and solves problems related to that process
Operates the pneumatic tube system properly and observes all Infection Control policies while handling specimens
Provides timely distribution of specimens to appropriate laboratory sections
Maintains accurate and orderly log records and/or worksheets where required according to SOP's.
Maintains a safe and orderly work area
Demonstrates safe work practices
Keeps work area free from personal documents & items
Answers phone in a professional, courteous, and timely manner
speaking to caller in a caring manner
Answers questions or refers callers to the appropriate source
Avoids putting caller on hold or transferring call unnecessarily.
Researches phone inquiries regarding specimen collection or test results by referencing available manuals and records and calls caller back promptly
Understands collection requirements for special or referral testing, prepares specimens, ensures integrity and correctness of sample, and arranges for dispatch and pick-up of specimens
Keeps current with laboratory minutes and documented changes.
Maintains inventory of equipment and supplies and appropriately communicates need to re-order before supplies run out
Assists with the instruction of procedures and techniques to other employees and students
Performs daily temperature checks on rooms, refrigerators, freezers, incubators and preventive maintenance on centrifuges as needed.
Projects an image of professionalism in appearance and conduct at all times
Works well with peers and those in authority
Works to promote the Penn Medicine BE standards
Promotes patient and staff relations and displays pride in work
Complies with Hospital, Laboratory, Safety, and HIPAA regulations
Notifies Supervisor or Safety Officer of hazards when found
Completes annual mandatories on or before the due date
Responsible for maintaining adequate staffing on all three shifts, weekends and holidays.
Credentials:
Education or Equivalent Experience:
We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.
Live Your Life's Work
We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.
Current UPHS employees must apply HERE
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