Job Title: Phlebotomist and Patient Service Representative
Job Summary
Functions as a Phlebotomist and Patient Service Representative in the Siteman Cancer Center Lab. Requires expertise in blood drawing procedures in an outpatient laboratory environment. Serves as a liaison between all stakeholders and advocates for the patients' needs.
Position Summary
Position requires primarily weekend work and will have varied hours.
Primary Duties & Responsibilities
• Performs phlebotomy procedure by identifying patient, gathers necessary supplies, verifies orders/tube labels, communicates with patient by describing steps of the procedure, cleans venipuncture site, utilizes personal protective equipment and obtains blood samples in a manner intended to limit patient discomfort. • Verifies both written and electronic lab orders and releases orders for specimen collection. Prints tube labels and routes orders and labels to phlebotomist performing sample collection. • Consults with physician team, Supervisor or testing lab for clarification and verification of appropriateness of orders. Offers suggestions for alternate testing as needed. • Greets patients upon arrival, checks patient into scheduling/patient tracking system. Creates appointments for walk-in patients and registers patient in the Barnes system as needed. • Monitors insurance requirements. Notifies insurance verification department of lab tests that require precertification no later than the date of service. Ensures that collected samples are routed to alternate laboratories as required by insurance. • Assists physician teams and research coordinators in completing research-related laboratory order forms. Ensures that research orders are linked to the correct research billing code in the Barnes registration system. • Prepares and maintains sample collection stations and front desk area by monitoring and stocking medical and office supplies. Advises Supervisor/Lead immediately regarding the malfunction of equipment or supply shortages. Ensures efficient and effective functioning of the area by maintaining cleanliness and order. • Performs other duties as assigned.
Working Conditions
• Job Location/Working Conditions: Exposure to blood-borne pathogens. Requires protective devices. Direct patient setting. • Physical Effort: Typically sitting at desk or table. Typically standing or walking. Typically bending, crouching, stooping. Occasional lifting (25 lbs. or less). • Equipment: Office equipment. Clinical/diagnostic equipment.
Required Qualifications
• Education: High school diploma or equivalent high school certification or combination of education and/or experience. • Certifications/Professional Licenses: Basic Life Support - American Heart Association, Basic Life Support - American Red Cross. • Work Experience: Laboratory Or Medical Office Setting (2 Years). • Skills: Anatomy, Blood Specimen Collection, Body Mechanics, Cross-Team Collaboration, Electronic Medical Records (EMR), Equipment Utilization, Insurance Verification, Interactive Communication, Ordering Medical Supplies, Order Management, Patient Care, Phlebotomy, Physiology, Sample Collection, Venipuncture.
Preferred Qualifications
• Education: No additional education unless stated elsewhere in the job posting. • Certifications/Professional Licenses: No additional certification/professional licenses unless stated elsewhere in the job posting. • Work Experience: No additional work experience unless stated elsewhere in the job posting. • Skills: Anatomical knowledge, Blood Specimen Collection, Body Mechanics, Cross-Team Collaboration, Electronic Medical Records (EMR), Equipment Utilization, Insurance Verification, Interactive Communication, Ordering Medical Supplies, Order Management, Patient Care, Phlebotomy, Physiology, Sample Collection, Venipuncture.
Salary Range
$17.34 - $25.40 / Hourly
Questions
For frequently asked questions about the application process, please refer to our External Applicant FAQ.
Accommodation
If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.
All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.
Pre-Employment Screening
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.
Benefits Statement
Personal
• Up to 22 days of vacation, 10 recognized holidays, and sick time. • Competitive health insurance packages with priority appointments and lower copays/coinsurance. • Take advantage of our free Metro transit U-Pass for eligible employees. • WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
Wellness
• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more! • Family care resources are also available for your continued childcare needs. Need adult care? We've got you covered. • WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/
EEO Statement
Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University's policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.
Washington University is dedicated to building a community of individuals who are committed to contributing to an inclusive environment - fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.