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Philanthropy Center Program Specialist

South Dakota State University Alumni & Foundation

Brookings, SD

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JOB DETAILS
JOB TYPE
Full-time
SKILLS
Analysis Skills, Campaigns, Change Management, Communication Skills, Computer Software, Content Management, Cross-Functional, Customer Support/Service, Detail Oriented, Digital Media, Documentation, Establish Priorities, Fundraising, Graphic Design, Interpersonal Skills, Journalism, Leadership, Logistics, Media Campaigns, Mentoring, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Multitasking, Onboarding, Operational Support, Operations, Organizational Skills, Performance Analysis, Presentation Software, Problem Solving Skills, Proofreading, Public/Media/Press/Analyst Relations, Reporting Dashboards, Set Goals, Social Media, Spreadsheets, Stewardship, Team Player, Time Management, Word Processing
LOCATION
Brookings, SD
POSTED
30+ days ago
Position Summary
The Philanthropy Center Program Specialist supports the daily operations and digital engagement initiatives of the Jackrabbits Philanthropy Center. This role provides key support for the digital engagement efforts by coordinating content production, student collaboration, and campaign logistics. The position also helps foster student leadership, organizes peer-to-peer content workflows, and assists in executing donor engagement strategies. 

Essential Duties and Responsibilities
Student Program Leadership
  • Assist with hiring, onboarding, mentoring, and managing Student Engagement Officers and student supervisors. 
  • Coordinate Student Engagement Officer schedules, timesheets, shift changes, and assign daily tasks. 
  • Track student performance and facilitate peer review, goal setting, and milestone recognition. 
  • Facilitate and maintain documentation, onboarding activities, and student morale-building efforts. 
  • Provide training, coaching, and mentorship to Student Engagement Officers. 
Reporting and Workflow Operations
  • Extract and organize performance data from digital platforms. 
  • Support the Digital Engagement Officer in engagement tracking and managing opt-out and unsubscribe workflows. 
  • Maintain internal dashboards and trackers for Student Engagement Officer output, fundraising progress, and donor engagement. 
Digital Content and Campaign Management
  • Review content created by the Jackrabbits Philanthropy Center - including videos, captions, and visuals - for tone, quality, and brand alignment. 
  • Organize and maintain internal content libraries and campaign-specific media folders. 
  • Collaborate with the Digital Engagement Officer to gather stories, photos, and updates from campus departments to support engagement, social media, and outreach efforts. 
  • Support stewardship efforts through digital and mail campaigns. 
Other Duties
  • Other duties may be assigned to meet the organization’s needs.
Education and Previous Experience
Associate or bachelor’s degree is preferred but not required. Two or more years of professional experience in related field (such as communications, graphic design, journalism, public relations, or digital media) is recommended.
Additional Qualifications
Qualified individuals will possess the following:
  • Demonstrated agility to proactively adapt and recognize the needs of the organization and ability to guide and facilitate effective change management.
  • Demonstrated ability to navigate working with cross-functional teams for best outcomes.
  • Strong problem-solving skills and ability to anticipate, identify, research, and analyze effective and timely solutions.
  • A high level of interpersonal skills, both in person and by phone, to handle sensitive and confidential situations with varied internal and external constituencies.
  • Customer service skills requiring clear communication in person, on the phone, and in writing are essential.
  • A high level of integrity, including ability to treat confidential information with discretion.
  • Ability to be organized and resourceful to locate and compile information and accomplish projects with minimal supervision.
  • Consistent attention to detail in composing and proofing materials, establishing priorities, and meeting deadlines.
  • Ability to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands.
  • Ability to work independently as well as in a collaborative team environment with professional demeanor, self-reliance, and resourcefulness.
  • Dependability and punctuality.
  • High energy, positive attitude, and high degree of initiative.
  • Proficient experience using the most recent versions of computer software applications including word processing, spreadsheets, database and presentation software (i.e. MSWord, Excel, Outlook, PowerPoint).
Typical Physical Demands
Requires sitting, standing, bending, reaching, and some lifting. Requires manual dexterity sufficient to operate standard office machines such as computers, fax machines, calculators, the telephone, and other office and/or clerical equipment. Requires normal range of hearing and vision.
Employee Statement of Understanding
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Regular attendance is required in this job. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship. The SDSU Alumni & Foundation is an Equal Opportunity Employer.
 

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South Dakota State University Alumni & Foundation