Salary 23.38 - 35.08 per hour depending on qualifications
JOB PURPOSE
The Pharmacy Technician Supervisor oversees the work of a team of Pharmacy Technicians and provides operational direction and patient support to ensure that quality production and customer service standards are maintained or surpassed. The Pharmacy Technician Supervisor serves in a direct service role as part of a team providing quality pharmacy services to El Rio patients.
As a Licensed Pharmacy Technician, the defined duties and responsibilities for this position will require compliance to the regulations and standards of the Arizona State Board of Pharmacy and the Policies and Procedures of El Rio Health. The Pharmacy Technician Supervisor works with general supervision and review and any work problems involving departures from standard policies interpretations or procedures are reviewed with the supervisor for resolution.
The primary goal of the El Rio Health Pharmacy Technician is to support El Rios Mission of providing comprehensive quality health care that is affordable and accessible to all who may have healthcare needs by successfully performing the primary essential functions.
Essential Job Functions
Prepares medications for patient consumption under the general supervision of a licensed pharmacist and provides varied administrative support.
Maintains at all times patient and/or employee confidentiality by controlling the environment and information disclosed to individuals ensuring full compliance with all HIPAA and corporate compliance standards.
Receives and intakes prescriptions for dispensing by the pharmacist
Ensuring that information on the prescription is complete and accurate
Retrieving counting pouring weighing and at times mixing medications for verification by the Pharmacist
Preparing and packaging medications for Pharmacist review
Referring patients with questions regarding prescriptions, drug information, or health matters to a pharmacist
Ensures that all patient and prescription information is correct and entered into the pharmacy operating system.
Verifies patient information and eligibility data and recording all prescriptions and disbursements.
Identifies and resolves any insurance billing exceptions.
Ensures the timely and efficient performance of checkout processing with patients.
Performs clerical duties such as answering phones and cash register operation.
Maintains pharmacy equipment and work areas to department standards.
Assists the manager in organizing planning and implementing strategy.
Maintains staff by orienting training employees and performance accountability.
Performs all requirements of a certified pharmacy technician.
Assists with daily operations by:
Organizing workflow to accomplish established objectives
Developing schedules
Organizing administrative and clerical responsibilities
Delegating responsibility
Implementing productivity standards
Resolving operations problems
Maintaining reference manuals
Maintaining product inventory for optimal patient-pharmacy use
Ensuring sterilization and cleanliness of work areas
Maintains a clean, safe, and hygienic work environment in compliance with all Policies and Procedures, including but not limited to work areas, workstations, examination rooms, hand washing, infection prevention, and control, etc.
Demonstrates an understanding of and proficiency with the application of all compliance and reporting requirements respective to Joint Commission Certification, JCC standards.
Minimum Education and Experience
Associates Degree in health care business or a related field from an accredited college or university.
Three (3) years supervisory experience preferably in a pharmacy environment.
Three (3) years experience in a Pharmacy environment.
If applicable, equivalent combination of education and experience may be considered and must be directly related to the functions and responsibilities of the job.
Required Licenses, Certifications, and Registrations
Active Pharmacy Technician License issued by the Arizona State Board of Pharmacy.
Current certification in Basic Life Support, BLS, for health care providers.
Level I fingerprint clearance card, current, valid, and in good standing, or have applied for it within seven working days after beginning employment.
Employees in this position may be required to have reliable transportation that can meet any operational reassignments of the organization during the workday. If an employee is driving during work hours, the employee is required to possess a valid drivers license and must be in compliance with Arizona vehicle insurance requirements.
Preferred Education, Experience, Skills, Abilities
Bachelors Degree in health care business or a related field from an accredited college or university.
Five (5) years of supervisory experience preferably in a pharmacy environment.
Five (5) years experience in a Pharmacy environment.
Bilingual English/Spanish with the ability to speak, read, and write in both languages.
Reasonable accommodations may be made to enable individuals with disabilities known limitations related to pregnancy, childbirth, or related medical conditions, and for sincerely held religious beliefs, observances, and practices to perform the essential functions of the job.
El Rio Health does not discriminate based on race, color, religion, sex, including pregnancy and sexual orientation, parental status, national origin, age, disability, genetic information, including family medical history, political affiliation, military service, or other non-merit-based factors. It is our intention that all qualified applicants be given equal opportunity and that selection decisions are based on job-related factors.
El Rio Health requires all AZ employees to have a Level One Fingerprint Clearance card. A.R.S. 36.425.03. New hires and transfers must submit their fingerprint clearance card or fingerprint receipt before their hire date or transfer date. Level One 1 Non-IVP Fingerprint Clearance card must be received within 30 days after the new employee hire date or transfer date.
All employees are strongly recommended to obtain and maintain vaccination status, i.e., as recommended by CDC and/or other public health agencies, to include an Influenza vaccination. Subject to exemptions and accommodations when required by law. Policy Adm-016 & Adm-045.
All employees are required to undergo drug testing prior to employment and will be subject to post-accident reasonable suspicion return to duty and follow-up drug and alcohol testing in compliance with Federal and State regulations for alcohol and controlled substance testing. Employees in positions holding responsibility for the safety and welfare of others will also be classified as safety sensitive.
El Rio Health is a non-profit 501(c)3 Federally Qualified Health Center (FQHC) and abides by all applicable federal Drug-Free Workplace standards. El Rio Health is an equal opportunity employer.