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Pharmacy Technician

Careers Integrated Resources Inc

New York, NY

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JOB DETAILS
SALARY
$30–$34 Per Hour
SKILLS
Billing, Coaching, Communication Skills, Consumer Assessment of Healthcare Providers and Systems (CAHPS), Content Management Systems (CMS), Customer Experience, Customer Relations, Customer Support/Service, Health Plan, Healthcare, Healthcare Effectiveness Data and Information Set (HEDIS), High School Diploma, Interpersonal Skills, Medicare, Medications, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Operations Management, Organizational Skills, Pharmacy, Presentation/Verbal Skills, Quality Assurance, Team Player, Time Management, Writing Skills
LOCATION
New York, NY
POSTED
12 days ago

Job Title: Pharmacy Technician - Hybrid

Location: New York, NY 10004
Shift: 9 AM - 5 PM (Hybrid)
Duration: 3 Months (High chance of extension)

Pay Rate: $30-$34h on w2 contract

Summary:

Client is committed to empowering New Yorkers by uniting communities through care. We believe that Health care is a right, not a privilege. If you have compassion and a collaborative spirit, work with us. You can come to work being proud of what you do every day.

The Quality Health Pharmacy Technician will support the Medicare Pharmacy Operations Manager in enhancing Medicare Star Ratings and CAHPS results through member, pharmacy and provider outreach to coordinate care and address and health benefit inquiries.

Product of Role & Responsibilities:

· Member, pharmacy and provider outreach calls related to medication adherence.

· Member, pharmacy and provider outreach calls to effectively bridge gaps resulting in medication access concerns.

· Assist in correcting pharmacy billing errors.

· Educate members on the importance of regularly receiving needed services using evidence-informed approaches. Coach and motivate them to engage in care.

· Work collaboratively with various departments to address any member, provider or pharmacy concerns.

· Participate in program audits and meetings to improve Medicare Star ratings.

· Provide high-level, member-focused customer service.

· Identify and recommend program enhancements to increase member engagement.

· Supports departmental quality initiatives.

Required Education, Training & Professional Experience:

  • High school diploma or GED required. Associate or Bachelor’s Degree preferred.
  • 5+ years’ experience in client relations/providing customer service, preferably in the medical field with the health needs of patients.
  • Experience as a Pharmacy Technician, required.
  • Knowledge of CMS Stars, HEDIS, CAHPS, Drug Adherence and Member Experience, preferred.
  • Experience with Medicare, Medicare Advantage and/or Medicare Part D, required.
  • Experience with Microsoft Excel, Word and PowerPoint, required.

Professional Competencies:

  • Integrity and Trust.
  • Customer Focus.
  • Functional/Technical Skills.
  • Excellent organizational, teamwork, interpersonal, time management, written and verbal communication skills.

About the Company

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Careers Integrated Resources Inc