Pharmacy Technician

About the Job

General Summary of Position

The Pharmacy Technician assists pharmacists in all aspects of pharmacy operations, including preparing prescriptions, processing sales transactions, providing customer service, and managing purchasing and inventory. MedStar Pharmacy is dedicated to delivering compassionate, high-quality care to every patient at every interaction. All team members are responsible for upholding patient experience standards and contributing to exceptional service.

Primary Duties and Responsibilities

• Organizes prescription orders on the counter in order of priority; retrieves labels from the printer; arranges paperwork labels monographs and bags; uses appropriate stamps and notes; and retrieves stock from the shelf.
• Performs phone and face-to-face customer service functions such as: taking in refill requests new prescriptions calls doctors for refill authorizations and pre-authorizations. Troubleshoots patients' questions and concerns.
• Prepares prescriptions for dispensing: counts and verifies medication labels vials appropriately and prioritizes waiters.
• Processes cash check credit card and payroll deduction transactions; secures appropriate signatures; ensures compliance with HIPAA requirements; prepares delivery tickets; reconciles delivery transactions; performs end of day register procedures; runs daily cash report and completes deposits as assigned.
• Processes refills and performs data entry of new prescriptions including demographics insurance plans and prescription information under the supervision of a pharmacist and according to policy; brings to the attention of a pharmacist any claims requiring overrides or interventions; troubleshoots insurance claim rejects; and follows up on problem prescriptions.
• Receives checks and puts away the daily order; returns medication to the shelf after filling; follows established inventory management procedures; participates in physical inventory process at intervals determined by management.
• Greets customers immediately either in person or within three rings via telephone; performs intake of refill requests and new prescriptions gathers patient demographics and insurance information; clearly marks and prioritizes waiting customers. Monitors the waiting room by making sure they know who is waiting and whom they are waiting for.

Minimal Qualifications

Education

• High School Diploma or GED required

Experience

• 6 months pharmacy technician experience in a retail setting or equivalent training. required

Licenses and Certifications

• Must obtain national pharmacy technician certification within 180 days of hire by successfully passing either the PTCB (Pharmacy Technician Certification Board) or the ExCPT (Exam for the Certification of Pharmacy Technicians).
• Must hold an active state pharmacy technician license or registration in accordance with state regulations where the pharmacy operates upon hire.

This position has a hiring range of

USD $19.55 - USD $34.25 /Hr.