Pharmacy Supervisor II

Job Function Summary:

Involves all aspects of the medication use process, including procurement, prescribing, compounding, dispensing, storage of medications, administration and monitoring. Partners with physicians and other clinicians to provide treatments and advice to patients, records patient history relating to medication use and ensures the safe and secure storage of medications and related supplies. Advises physicians in determining the best possible treatments for specific diseases, stays current on pharmacy regulations, treatments and developments in research and design. Pharmacists are the experts on drug therapy and the primary health professionals who optimize use of medication for the benefit of the patients. Meets educational needs of patients, healthcare team, students and residents. Ensures adherence to regulatory and fiscal requirements.

Provides direct supervision typically to professionals or skilled technical employees. Functions as advisor to unit and administration. Analyzes and resolves problems, interprets policies (e.g., fiscal management, HR, contracts and grants, resource management in defined areas) and demonstrates solid subject matter knowledge. Exercises judgment within defined procedures and policies to determine appropriate action. Supervises staff to assure accountability and stewardship of department resources (operational, financial, and human) in compliance with departmental goals and objectives.

Provides supervision to pharmacists. May also include supervision of technical support staff. Responsible for assigned staff scheduling, timekeeping, training, goal setting, and performance evaluations.

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available here.

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

Salary Information

The final salary and offer components are subject to additional approvals based on UC policy.

Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Required Qualifications

• Three (3) years of experience as a licensed pharmacist in a hospital pharmacy or an equivalent combination of education and experience.
• Demonstrates subject matter knowledge of pharmaceutical theory and industry best practices in optimizing the use of medication to treat patients. Stays updated on pharmacy regulations and developments in research and design. Ability to apply principles to an acute care setting.
• Knowledge of relevant Pharmacy Department, medical center, and UC policies and protocols including medication storage, safety, and patient privacy and treatment. Knowledge of all pharmacy federal and state laws and regulations.
• Demonstrated leadership skills in training and guiding employees in clinical service lines. Motivates and inspires staff to improve quality and services.
• Demonstrated ability to prioritize effectively to meet deadlines in a complex, challenging environment.
• Ability to organize assigned staff and unit in an efficient and effective manner. Ability to apply policy knowledge to identify productivity inefficiencies and compliance risks.
• Ability to develop and maintain cooperative working relationships with peers, patients, multidisciplinary team members, senior management, and assigned staff.
• Skills to evaluate issues and identify solutions within defined procedures and policies. Demonstrated ability to solve patient problems and suggest solutions through critical thinking process.
• Ability to listen actively to clinical staff and patients, understanding varying viewpoints and receiving feedback. Verbal and written communication skills to tactfully articulate reasoning behind own opinions and change the thinking of, or gain acceptance from others.
• Ability to perform all commonly applicable functions in clinical documentation applications and pharmacy database technology and train others to effectively use applications.
• Ability to manage multiple projects at the same time.

Required Education

• Doctor of Pharmacy Degree (PharmD)
• PGY1 Pharmacy Residency, or equivalent experience

Preferred Eduation

• PGY2 Residency Training, or equivalent experience

Required Licenses

• Registered Pharmacist in the State of California
• Basic Life Support

Preferred Certification

• Advanced Certification (e.g BCPS, BCCCP, CDE)

systems, prepares basic specifications and performs coding.

%

of time

Essential Function (Yes/No)

Key Responsibilities

(To be completed by Supervisor)

30

Yes

• Pharmacist Leadership & Patient Care

• Represents the department in interaction with Health System personnel, community groups, other healthcare organizations, and through active participation on committees, task forces, etc., when appropriate or as assigned.

• Coordinates problem-solving efforts with patient care providers to assure standards for service and quality.

• Responsive to patients, parents and visitors by assuring that services are provided in a timely manner with courtesy and compassion within a positive environmental setting.

• Monitors the departmental quality assurance program and facilitates response/solution to quality assurance issues.

• Assures continuity of department by coordinating the pharmacist/technical support.

• Participates in development of departmental policies/procedures and goals/objectives that are consistent with those of the Health System and Campus organizations.

• Organize and execute regular pharmacist meetings including, but not limited to, meeting agendas, minutes, and scheduling

• Develop pharmacist schedule, as directed

• Develop scholarly and research projects in collaboration with staff pharmacists and providers

10

Yes

• Communication
• Meets regularly with all department members and provides information and updates on Health System /department activities.
• Exercises sound judgment in advising administrators, department managers, etc. on key issues.
• Provides timely written reports that reflect clarity, purpose, and as appropriate, recommends alternatives.
• Maintains current knowledge of technical/professional fields, the healthcare industry, Health System activities and contributes the same in discussions at a variety of forums.

10

Yes

• Staff Development and Employee Relations
• Establishes departmental standards and assures that employees are informed of these and of the expectation of compliance.
• Administers the administrative and personnel policies of the Health System in a consistent and uniform manner.
• Responsible for monitoring employees' work performance against job criteria; assist with timely formal performance appraisal of employees.
• Establishes a work environment wherein training opportunities exist for personnel to enhance their skills.
• Provides guidance and counseling to personnel in a manner that promotes teamwork and facilitates the resolutions of conflict among staff.

15

Yes

• Leadership
• Serves as a role model for personnel through management practices of honesty, integrity and fairness.
• Promotes teamwork by encouraging personnel participation in departmental activities and by enhancing their awareness and knowledge of the Health System's objectives.
• Maintains an open-door policy with demonstrated responsiveness, flexibility, and support of employees.
• Participates actively with other department supervisors and managers in addressing Health System-wide issues and/or interdepartmental coordination.
• Demonstrates sound approach to decision-making with appropriate analysis beforehand.

10

Yes

• Planning
• Identifies resource needs, operational problems, shifts in technological-treatment trends and develops appropriate plans to address.
• Assesses service demand and facilitates staffing and/or service adjustments, space utilization, equipment functioning, etc.; coordinates the support services of other departments and/or external agencies.
• Establishes and evaluates, work-system design and standards and protocols to enhance departmental productivity with input from employees.
• Develops long-term plan of department services and programs.

5

Yes

Adhere to all Health System and departmental standards, philosophies, and missions.

20

Yes

Clinical Practice and Drug Therapy Management

Assesses drug therapy

• Determines and obtains the information needed to assess medication utilization as a whole within the hospital and as needed on a case by case basis.

• Understands the pathophysiology of commonly encountered disease states and comprehends the medical management of the patient.

• Determines if prescribed drug therapy is appropriate for patients and in compliance with all-applicable laws, regulations and policies.

• Optimizes drug selection giving appropriate consideration to therapeutic efficacy, safety and cost effectiveness.

• Recommends appropriate changes in drug therapy to achieve the desired therapeutic response in [specialty] area

• Works with patient/patient's representative, prescriber and other health care professionals to identify and resolve problems that arise with patient's therapy (e.g. ADR's, financial barrier, knowledge deficits).

• Develops, performs and oversees, in collaboration with the Manager, medication utilization evaluations

• Able to fulfill all duties of a Staff II & Lead Pharmacist

YesPerform additional duties as assigned

100%

(To update total %, enter the amount of time in whole numbers (without the % symbol - e.g., 15, 20) then highlight the total sum (e.g., 1%) at the bottom of the column and press F9. The total sum should add up to 100%.)% of timeEssential Function (Yes/No)Key Responsibilities (To be completed by Supervisor) Supervises procuring and dispensing medicine and counseling patient drug treatments Monitors staff utilization and productivity Oversees operations of pharmacy services, ensuring adherence to productivity and quality standards, internal policy requirements and external regulations Participates in the implementation of quality and patient service improvement initiatives Evaluates results from quality control tests, and unusual occurrence investigations Collects, analyzes and reports data related to customer service problems, including direct observations and patient feedback to Management Suggests ways to improve professional and technical staff utilization and efficiency Advises and coaches staff to identify resolutions for patient issues Guides pharmacists to apply industry trends and best practices in optimizing the use of medication to treat patients Assists with administration and management of resources, supervising assigned Pharmacists accountability and stewardship of medications to meet defined cost containment objectives Identifies ways to improve operations by increasing efficiency of workflow systems Seen as a reliable resource for any questions or concerns related to medication procurement and dispensing Advises clinical staff on the safe, effective and economic delivery of drug treatment in patient care Participates in recruiting and conducts new employee orientation Evaluates performance and competency and defines development goals Recommends changes in staffing and budget to ensure the efficient operation of the Pharmacy function Serves as a role model for assigned staff Develops and coordinates educational in-services to educate pharmacy and medical center staff on safe, effective and economic delivery of drug treatment, providing specific information on drugs, dose rates, side effects and related problems

systems, prepares basic specifications and performs coding.

%

of time

Essential Function (Yes/No)

Key Responsibilities

(To be completed by Supervisor)

30

Yes

• Pharmacist Leadership & Patient Care

• Represents the department in interaction with Health System personnel, community groups, other healthcare organizations, and through active participation on committees, task forces, etc., when appropriate or as assigned.

• Coordinates problem-solving efforts with patient care providers to assure standards for service and quality.

• Responsive to patients, parents and visitors by assuring that services are provided in a timely manner with courtesy and compassion within a positive environmental setting.

• Monitors the departmental quality assurance program and facilitates response/solution to quality assurance issues.

• Assures continuity of department by coordinating the pharmacist/technical support.

• Participates in development of departmental policies/procedures and goals/objectives that are consistent with those of the Health System and Campus organizations.

• Organize and execute regular pharmacist meetings including, but not limited to, meeting agendas, minutes, and scheduling

• Develop pharmacist schedule, as directed

• Develop scholarly and research projects in collaboration with staff pharmacists and providers

10

Yes

• Communication
• Meets regularly with all department members and provides information and updates on Health System /department activities.
• Exercises sound judgment in advising administrators, department managers, etc. on key issues.
• Provides timely written reports that reflect clarity, purpose, and as appropriate, recommends alternatives.
• Maintains current knowledge of technical/professional fields, the healthcare industry, Health System activities and contributes the same in discussions at a variety of forums.

10

Yes

• Staff Development and Employee Relations
• Establishes departmental standards and assures that employees are informed of these and of the expectation of compliance.
• Administers the administrative and personnel policies of the Health System in a consistent and uniform manner.
• Responsible for monitoring employees' work performance against job criteria; assist with timely formal performance appraisal of employees.
• Establishes a work environment wherein training opportunities exist for personnel to enhance their skills.
• Provides guidance and counseling to personnel in a manner that promotes teamwork and facilitates the resolutions of conflict among staff.

15

Yes

• Leadership
• Serves as a role model for personnel through management practices of honesty, integrity and fairness.
• Promotes teamwork by encouraging personnel participation in departmental activities and by enhancing their awareness and knowledge of the Health System's objectives.
• Maintains an open-door policy with demonstrated responsiveness, flexibility, and support of employees.
• Participates actively with other department supervisors and managers in addressing Health System-wide issues and/or interdepartmental coordination.
• Demonstrates sound approach to decision-making with appropriate analysis beforehand.

10

Yes

• Planning
• Identifies resource needs, operational problems, shifts in technological-treatment trends and develops appropriate plans to address.
• Assesses service demand and facilitates staffing and/or service adjustments, space utilization, equipment functioning, etc.; coordinates the support services of other departments and/or external agencies.
• Establishes and evaluates, work-system design and standards and protocols to enhance departmental productivity with input from employees.
• Develops long-term plan of department services and programs.

5

Yes

Adhere to all Health System and departmental standards, philosophies, and missions.

20

Yes

Clinical Practice and Drug Therapy Management

Assesses drug therapy

• Determines and obtains the information needed to assess medication utilization as a whole within the hospital and as needed on a case by case basis.

• Understands the pathophysiology of commonly encountered disease states and comprehends the medical management of the patient.

• Determines if prescribed drug therapy is appropriate for patients and in compliance with all-applicable laws, regulations and policies.

• Optimizes drug selection giving appropriate consideration to therapeutic efficacy, safety and cost effectiveness.

• Recommends appropriate changes in drug therapy to achieve the desired therapeutic response in [specialty] area

• Works with patient/patient's representative, prescriber and other health care professionals to identify and resolve problems that arise with patient's therapy (e.g. ADR's, financial barrier, knowledge deficits).

• Develops, performs and oversees, in collaboration with the Manager, medication utilization evaluations

• Able to fulfill all duties of a Staff II & Lead Pharmacist

YesPerform additional duties as assigned

100%

(To update total %, enter the amount of time in whole numbers (without the % symbol - e.g., 15, 20) then highlight the total sum (e.g., 1%) at the bottom of the column and press F9. The total sum should add up to 100%.)% of timeEssential Function (Yes/No)Key Responsibilities (To be completed by Supervisor) Supervises procuring and dispensing medicine and counseling patient drug treatments Monitors staff utilization and productivity Oversees operations of pharmacy services, ensuring adherence to productivity and quality standards, internal policy requirements and external regulations Participates in the implementation of quality and patient service improvement initiatives Evaluates results from quality control tests, and unusual occurrence investigations Collects, analyzes and reports data related to customer service problems, including direct observations and patient feedback to Management Suggests ways to improve professional and technical staff utilization and efficiency Advises and coaches staff to identify resolutions for patient issues Guides pharmacists to apply industry trends and best practices in optimizing the use of medication to treat patients Assists with administration and management of resources, supervising assigned Pharmacists accountability and stewardship of medications to meet defined cost containment objectives Identifies ways to improve operations by increasing efficiency of workflow systems Seen as a reliable resource for any questions or concerns related to medication procurement and dispensing Advises clinical staff on the safe, effective and economic delivery of drug treatment in patient care Participates in recruiting and conducts new employee orientation Evaluates performance and competency and defines development goals Recommends changes in staffing and budget to ensure the efficient operation of the Pharmacy function Serves as a role model for assigned staff Develops and coordinates educational in-services to educate pharmacy and medical center staff on safe, effective and economic delivery of drug treatment, providing specific information on drugs, dose rates, side effects and related problems