Analysis Skills, Call Centers, Customer Support/Service, Microsoft Office, Pharmacy, Spreadsheets, Warehousing
Job Title: Pharmacy Operations Senior Representative
Duration: 6 months. (Possible Extension)
Location: Tempe, AZ
Shift Time : Monday – Friday, 8:00am – 4:30pm
Job Responsibilities:
- Delivers specific delegated Pharmacy Operations tasks assigned by a supervisor.
- Completes day-to-day Pharmacy Call Center tasks without immediate supervision, but has ready access to advice from more experienced team members.
- Proficient in all basic customer service areas. Tasks are of moderate complexity and may need guidance to complete more complex requests.
- Tasks involve a degree of forward planning and anticipation of needs/issues.
- Resolves non-routine issues escalated from more junior team members.
Required Experience:
- 2-3 years of experience.
- Pharmacy Tech License Preferred (this is first choice), if not, they are looking for candidates with warehouse experience.
Education:
- High School Diploma or GED Required.
Skills:
- Microsoft Office; basic analysis skills (able to work a worksheet, export spreadsheet, filter columns etc.)
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Careers Integrated Resources Inc