Responsible for the coordination, and implementation of Retail Pharmacy Services at assigned locations. Ensure that all local, state and federal rules and regulations are followed in Mercy Pharmacy Services (MPS) Company 80 locations. Responsible for identifying potential and existing drug-related problems and taking appropriate actions to prevent or resolve them. Work closely with the medical staff to design and implement pharmaceutical protocols. Facilitates the development and ongoing management of systems that promote desirable patient outcomes using safe, cost-effective medication therapy. Ensures the efficient utilization of resources to meet productivity and financial goals. Supports a compliant and effective 340B drug program. Coordinates specialty pharmacy services in collaboration with other pharmacy managers. Designs, implement and coordinates appropriate marketing programs to attract and maintain customer business. Inspires a shared vision, demonstrating the value of change and presenting it to co-workers with enthusiasm. Model’s professional standards, having a positive attitude, and engaging co-workers to become leaders of change. The Manager-Retail Pharmacy encourages the heart of co-workers by providing both public and private recognition and connecting on a personal level with those that they serve. Holds direct and indirect care providers accountable for their professional responsibilities and adherence to regulatory guidelines. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.
Location: Temporarily based at Mercy Old Tesson (relocating before year-end)
Schedule: Full-Time, 40 hours/week
Mercy Pharmacy Direct is an innovative, centralized pharmacy designed to streamline prescription fulfillment with a focus on home delivery. This operation leverages advanced technology, direct EHR integration, and automated dispensing workflows to improve accuracy, efficiency, and patient experience.
As the Pharmacy Manager, you will lead the coordination, implementation, and ongoing success of retail pharmacy services within this cutting-edge environment. You will play a key role in building systems that enhance patient outcomes, ensure regulatory compliance, and support operational excellence.
Leadership & Operations
Clinical & Patient Care
Program Management
Quality, Compliance & Safety
Training & Development
Education
Licensure
Experience
Certifications
At Mercy, we are committed to delivering compassionate care and innovative solutions that improve lives. In this role, you’ll help shape the future of pharmacy services through technology, collaboration, and a patient-first approach—while leading a team dedicated to excellence.
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
Our Mercy health system was founded by the Sisters of Mercy in 1986. But our heritage goes back more than 185 years. It began with an Irish woman named Catherine McAuley, who wanted to help the poor women and children of Dublin. Though Catherine had a modest upbringing, she received an unexpected inheritance that allowed her to fulfill her dreams. In 1827, she opened the first House of Mercy in Dublin, intending to teach skills to poor women and educate children. Many volunteers came to help. A few years later, Catherine founded the Sisters of Mercy, the first religious order not bound to the rules of the cloister, whose Sisters were free to walk among the poor and visit them in their homes. By the time Catherine died in 1841, there were convents in Ireland and England, and in 1843, the Sisters of Mercy came to the United States. In 1871, they traveled to St. Louis and from there throughout the Midwest, beginning what would, today be known as Mercy.
Mercy, named one of the top five large U.S. health systems in 2018, 2017 and 2016 by IBM Watson Health, serves millions annually. Mercy includes more than 40 acute care and specialty (heart, children’s, orthopedic and rehab) hospitals, 800 physician practices and outpatient facilities, 44,000 co-workers and 2,100 Mercy Clinic physicians in Arkansas, Kansas, Missouri and Oklahoma. Mercy also has clinics, outpatient services and outreach ministries in Arkansas, Louisiana, Mississippi and Texas. In addition, Mercy's IT division, Mercy Technology Services, supply chain organization, ROi, and Mercy Virtual commercially serve providers and patients in more than 20 states coast to coast.