PFS Team Lead - Billing

At St. Tammany Health System, delivering world-class healthcare close to home is our goal. That means we are committed to attracting and retaining the very best professionals for every position in our health system.

We believe the pristine beauty of St. Tammany Parish adds to our attractive compensation package. The health system is nestled in the heart of Covington on the north shore of Lake Pontchartrain. It is a peaceful, scenic, community-oriented area with an abundance of amenities to suit every taste.

Scheduled Weekly Hours: 40

Work Shift: (Monday thru Friday) Can start as early as 6:30 am and work 8 hours daily.

JOB SUMMARY: 

The Billing Team Lead is responsible for overseeing the daily operations of the Patient Financial Services (PFS) billing team to ensure timely and accurate claim submission, reimbursement, and account resolution. This position serves as a subject matter expert and resource for team members, providing guidance, training, and support while monitoring productivity, quality, and performance metrics. The Billing Team Lead works closely with management, payers, providers, and internal departments to optimize revenue cycle performance and ensure compliance with regulatory and payer requirements.

MINIMUM QUALIFICATIONS:

• High school diploma or equivalent required.
• Minimum of 3–5 years of healthcare billing, both professional and technical.
• Coding certification (CPC, CCS-P, or equivalent) preferred.
• Previous leadership, mentoring, or team lead experience preferred.
• Strong knowledge of physician and/or hospital billing practices.
• Understanding of Medicare, Medicaid, commercial insurance, and managed care reimbursement methodologies.
• Experience with electronic health records (EHR), billing system and clearinghouses.
• Proficiency in all Microsoft Office applications
• Experience with the EPIC billing system preferred.
• Excellent communication, problem-solving, and organizational skills.
• Ability to lead and motivate a team in a fast-paced environment.
• Strong analytical and critical-thinking skills.
• Ability to prioritize workloads and meet deadlines.
• Ability to interpret payer guidelines and regulatory requirements.
• Strong customer service and interpersonal skills.
• Commitment to confidentiality and HIPAA compliance.
• Achieve departmental productivity and quality goals.
• Reduce claim denials and improve reimbursement outcomes.
• Maintain timely account resolution and billing.
• Promote a positive team environment focused on accountability, collaboration, and continuous improvement.
• Support organizational revenue cycle objectives and patient satisfaction initiatives.

PHYSICAL DEMANDS:

Must possess good physical health.  Some requirements include but are not limited to standing, sitting or walking for long periods of time.  Lifting at least 10 pounds is required. 
Physical Effort required:        
Constant (67%-100%) - talking, hearing, seeing
Frequently (34%-66%) – NONE
Occasionally (1%-33%) - lifting, carrying, pushing/pulling, climbing (stairs, ladders, etc), balancing, stooping, crouching, crawling, reaching, handling/feeling

EMPLOYMENT

Each St. Tammany Health System staff member is expected to conduct himself or herself according to our mission, vision and values. Please take time to review those expectations, which can be found by clicking here, before applying for employment. If you feel you are unable to demonstrate those characteristics, we respectfully request that you do not proceed with the application process.

EQUAL OPPORTUNITY EMPLOYER

St. Tammany Health System is an Equal Opportunity Employer. St. Tammany Health System is committed to equal employment opportunity for all employees and applicants without regard to race, color, religion, sex, age, national origin or ancestry, citizenship, sexual orientation, gender identity, veteran status, disability status, genetic information or any other protected characteristic under applicable law.