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Pet Wellness Sales and Customer Service at Scenthound Westlake

Scenthound Austin, TX

Austin, TX

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JOB DETAILS
SKILLS
Animal Training, Computer Systems, Customer Support/Service, Leadership, Performance Metrics, Problem Solving Skills, Product/Service Launch, Restaurant, Retail, Retail Sales, Revenue Growth, Sales, Sales Pipeline, Schedule Development, Systems Administration/Management, Telephone Skills, Training/Teaching
LOCATION
Austin, TX
POSTED
30+ days ago
Benefits:
  • Competitive salary
  • Training & development
  • Wellness resources
  • Free uniforms
  • Opportunity for advancement

Sales & Front Desk Rockstars Wanted at Scenthound


If your dream day involves hitting sales targets, chatting with passionate pet parents, and getting sneak peeks of wagging tails, you’ve just found your next career move.


At Scenthound, we aren’t just a grooming shop; we are a dog wellness revolution. We are looking for an outgoing, goal-oriented, and self-motivated Sales & Front Desk Associate to be the face of our Scenter. If you have the gift of gab, a passion for health and wellness, and a drive to build a real career, we want you on our team.


The Perks (Why You’ll Love It Here)


  • Money in Your Pocket: Competitive hourly base pay plus tips and performance-driven sales bonuses.
  • A Real Career Path: We don’t just offer jobs; we build leaders. This role is a direct pipeline to management positions (Assistant Manager).
  • The Ultimate Dog Perk: A complimentary Scenthound service membership for your own furry best friend!
What You’ll Be Doing (The Vibe)


You are the matchmaker between dog parents and the ultimate wellness routines for their pups. You’re not just answering phones, you’re educating, connecting, and growing a community.


  • Drive the Hustle: Educate dog parents on the importance of routine care to smash membership goals and key performance indicators (like average ticket price, retail sales, and rebook ratios).

  • Be the Ultimate Host: Roll out the red carpet for our human and canine guests. You'll handle check-ins, scheduling, and profile management with total tech-savvy ease.

  • Own the Front: Manage the reception vibe, keep the lobby sparkling clean, and solve problems like a pro to keep our members (both dog and human) happy and loyal.
Who You Are


  • A Natural Closer: You have previous sales experience and genuine confidence. (If you’ve done membership sales before, you’re already at the top of our list!)

  • A People (and Pup) Person: You have a background in retail or restaurants and know how to deliver world-class customer service. You can connect equally well with humans and dogs.

  • Tech-Fluent & Detailed: You’re comfortable navigating computer systems, managing schedules efficiently, and keeping details tight.

  • Driven & Accountable: You’re independent, motivated by goals, and want to climb the ladder into leadership.

  • The Basics: You have reliable transportation and are happy working in a clean, smoke-free environment.

Ready to Join the Pack?


If you’re ready to combine your sales skills with your love for dogs, don't wait. Apply today and let's see if we’re a perfect match!

About the Company

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Scenthound Austin, TX