Customer Support/Service, Franchise Management, High School Diploma, Logistics, Sales, Social Media, Team Lead/Manager, Team Player, Training/Teaching
- Free Doggie Daycare for personal dog
- Competitive salary
- Employee discounts
- Flexible schedule
- Free food & snacks
- Free uniforms
- Opportunity for advancement
- Training & development
Role: Guest Service Representative
Ritz-Carlton vibes, but for dogs? Say less.
If you have main character energy and believe every dog deserves a red-carpet experience, you’ve just found your dream role. We’re looking for a Customer Service Representative to be the face of our luxury pet hotel. Think high-end hospitality meets peak puppy energy.
The Tea (What you’ll be doing):
- VIP Reception: You’re the face of the brand, giving every pet parent a “wow” experience and making every pup feel like a celebrity.
- The Check-In Flex: Handling reservations, taking payments, and managing pet profiles in our system like a pro.
- Content Creator: Assisting with social media posts because if the dogs aren't on the grid, did they even stay here?
- Hands-On Hospitality: It’s not just desk work! You’ll be taking custody of pets, feeding/medicating our guests, and providing elite playtime and "potty breaks."
- Tour Guide: Showing off our gorgeous facility to new clients with that signature salesmanship personality.
The Green Flags (Perks):
- Free Doggy Daycare: Bring your pup to work as a VIP for FREE—ditch the "home alone" guilt and let them live their best life while you’re busy having yours!
- Stay Fueled: Free snacks and coffee on deck to crush that mid-day slump.
- Level Up: We provide awesome training and K9 Resorts certification - no gatekeeping here! We want to see you level up.
- Employee W’s: Score major deals on all our services—employee discounts that are a total win for you and your pup.
- The Squad: Work with a lead team that actually has your back and owners who are literal vibes.
The Logistics:
- The Rotation: Pups need love 365 days a year, so we do work weekends and holidays—but we keep it fair with a rotating schedule. We tag-team the shifts so you still have time for brunch and family dinners.
- Skills: High School diploma required. We’re happy to train the right person – just bring the energy, hospitality mindset and willingness to learn.
- The Vibe: Professionalism with a welcoming personality and confident communication.
If you’re 18+ and your personality is basically “the one who remembers everyone’s dog’s name and your superpower is making both humans and dogs feel welcome,” we should talk
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to K9 Resorts Corporate.