PERSONNEL SERVICE ASSISTANT 2026 - 2027 SCHOOL YEAR (3268)
Phoenix Union High School District
Phoenix, AZ
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JOB DETAILS
SKILLS
Administrative Skills, Communication Skills, Customer Experience, Customer Support/Service, Data Collection, Data Entry, English Language, Establish Priorities, File Maintenance, Human Resources, Mail Processing, Multilingual, Physical Demands, Presentation/Verbal Skills, Record Keeping, Regulations, Reporting Skills, Research Skills, Secondary School, Spanish Language, Technical Presentation, Technical Writing, Writing Skills
LOCATION
Phoenix, AZ
POSTED
4 days ago
id='p16132_'>PERSONNEL SERVICE ASSISTANT 2026 - 2027 SCHOOL YEAR (3268) JobID: 16132
Position Type:
Classified Talent/Human Resources/PERSONNEL SERVICE ASSISTANT
Date Posted:
7/22/2026
Location:
CEE- TALENT/HR
Closing Date:
08/04/2026
Additional Information: Show/Hide
DEPARTMENT: Talent
WORK YEAR: 12 Months
SALARY SCHEDULE: Education Support Professional
SUMMARY
The Personnel Service Assistant greets and directs visitors, providing excellent customer service. Provides information and assistance to District personnel, staff, and the public regarding a variety of personnel matters. Performs personnel and clerical duties.
ESSENTIAL FUNCTIONS
Greets and directs visitors and customers in-person, online, and via phone using excellent customer service skills; maintains a visitor log; responds to inquiries regarding benefits, job qualification requirements, job openings, and closing dates.
Answers incoming calls and transfers as appropriate; provides information to the public and relays messages.
Receives employment applications and reviews for completeness. Prepares new employee packets; processes new employees and volunteers. Submits background check for new hires, temporary employees, coaches, and volunteers.
Prepares fingerprint cards and fingerprints employees and volunteers; maintains employee files. Maintains a log of all persons fingerprinted. Prepares reports listing amounts charged to applicants and volunteers.
Maintains bus card information to include names, card numbers, and deactivation information.
Performs personnel and clerical duties.
Processes and distributes all incoming and outgoing mail; processes all mail that needs to be postage metered.
Supports the relationship between the Phoenix Union High School District and the public by demonstrating courteous and professional behavior when interacting with students, parents, visitors, and school staff; maintains absolute confidentiality of work-related issues, client records, and school information; follows Governing Board Policies; performs all other related duties as required or assigned.
The above essential functions are intended to represent only the key areas of responsibilities and not a comprehensive listing of all functions and duties performed by incumbents of this class.
REQUIRED QUALIFICATIONS
High School diploma or GED equivalent; AND two years of clerical experience; OR an equivalent combination of education, training, and experience. Bilingual English and Spanish preferred.
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED
Skill in planning, prioritizing, and completing assignments with minimum supervision.
Skill in writing professional reports and correspondence from brief instructions.
Skill in understanding, explaining, and applying relevant rules, regulations, policies, and procedures.
Skill in researching and compiling data for reports, presentations, and technical documents.
Ability to follow verbal and written instructions and procedures.
Ability to type and enter data with speed and accuracy.
Ability to maintain accurate records.
Ability to communicate effectively both verbally and in writing.
Ability to provide excellent customer experiences, including but not limited to interacting tactfully and courteously with the public.
Commitment to create and sustain a thriving learning and working environment for students and staff.
Ability to establish and maintain effective working relationships.
Ability to use initiative within organizational policies, procedures and guidelines.
PHYSICAL DEMANDS AND WORKING ENVIRONMENT
Work is performed in a standard office environment.
The Board is committed to a policy of nondiscrimination in relation to race, color, religion, sex, age, national origin, disability or sexual orientation, as well as gender identity, gender expression and immigration status. This policy will prevail in all matters concerning staff members, students, the public, educational programs and services, and individuals with whom the Board does business. Any person who believes he or she has been subjected to discrimination, harassment or retaliation on the basis of any protected reason other than disability may file a complaint under Administrative Regulation JB-R, or may contact the Superintendent's designee, the District Hearing & Compliance Officer at: