The Personnel Computer Support Technician conducts computer systems hardware and software maintenance, configuration management, inventory, and reporting. Ensures applicable security policy is implemented in accordance with established procedures. Works with other maintenance and engineering personnel to diagnose problems, implement configuration changes, update systems, apply and test patches, and troubleshoot computer hardware, software, and peripherals.
Chickasaw Nation Industries, Inc. serves as a holding company with multiple subsidiaries engaged in several lines of business (Technology, Infrastructure & Engineering, Health, Manufacturing, Public Safety, Consulting, and Transportation) for the federal government and commercial enterprises. A portion of our profits is used to support Chickasaw citizens. We are proud to support the economic development and long-term viability of the Chickasaw Nation and its people.
CNI offers premium benefits eligible on the first day of hire to full-time employees; (Medical - Dental - Vision), Company Life Insurance, Short-Term and Long-Term Disability Insurance, 401(K) Immediate Vesting, Professional Development Assistance, Legal Aid Assistance Program, Family Planning / Fertility Assistance, Personal Time Off, and Observance of Federal Holidays.
As a federal contractor, CNI is a drug-free workplace and adheres to the Federal Controlled Substance Act.
ESSENTIAL REQUIREMENTS
Must be able to obtain a customer clearance for access to facilities, equipment, and property.
CompTIA Security+
Must be able to perform job duties in extreme, cold, dark, work environments.
Required to Physically Qualify (PQ) in accordance with the USAP requirements for deployment to Antarctica.
Must pass medical and dental examination prior to deployment; expenses are reimbursable.
Broad knowledge of data sources, data flow, systems interactions, advanced computer equipment and software applications, and advanced systems design techniques.
Proficient knowledge and understanding of a variety of concepts, practices, and procedures related to computer systems and applications.
Ability to analyze and develop complex design objectives.
Proven ability to perform in an advisory capacity and to make recommendations for resolving issues.
Excellent computer skills with demonstrated proficiency in Microsoft Windows/Office.
Solid analytical, critical thinking, and problem-solving skills.
Excellent verbal and written communication skills.
Excellent customer service skills.
Ability to work both independently and in a team environment.
Ability to effectively manage multiple projects and priorities.
KEY DUTIES AND RESPONSIBILITIES
Essential duties and responsibilities include the following. Other duties may be assigned.
Required travel to Antarctica six (6) months a year or on a rotational basis with IT team.
Performs the necessary IT services in support of the USAP to include:
Information Systems/Information Assurance (IS/IA) configuration requirements and policy prepared by the NSF, NIWC Atlantic, or higher-level authority shall be maintained.
Performs IT installation, maintenance, and life-cycle support of program and project unique equipment, computer applications, and associated computer hardware, software, and peripheral equipment.
Performs infrastructure and desktop updates for NPP and USAP Systems as required.
Performs technical support in the installation of program/project unique IT systems/equipment hardware, software, sensors, and associated peripherals. Support will include but not be limited to:
Provides technical assistance in preparation of IT project installation technical documentation, conducting pre and post installation operational tests.
Performs computer hardware and software installation and operational verification testing; modifies and/or updates special purpose computer programs; and performs system/equipment operational testing.
Provides maintenance support for IT systems located at Charleston, South Carolina, Christchurch, New Zealand, McMurdo Station, Antarctica, and other locations as required.
Supports shall include development and/or review of IT system/equipment maintenance schedules and procedures.
Conducts system/equipment diagnostic tests, computer troubleshooting and fault isolation, computer equipment repair, removal, and replacement as necessary.
Performs system/equipment hardware and software life-cycle support to include participating in design requirements, performing system/equipment upgrades, updating and maintaining system/equipment hardware and software configuration data.
Assists in the procurement of new systems/equipment, providing user/operator initial and refresher training, and assisting in the retirement and disposal of systems/equipment.
Performs necessary support services to ensure hardware and software remain compliant with all federal guidelines.
Performs remediation for vulnerabilities or non-compliance items as required.
Performs after-hours support for NPP remote operational systems in support of aviation operations for the Charleston-based meteorology data gathering and processing systems as necessary.
Investigates and assesses existing, new, and emerging technologies which may include applications, communications, data processing, data storage and retrieval, data backup and restore, storage and network architectures as requested by the sponsor.
Provides the following engineering and data integration support:
a. Engineering and data integration support to include baseline configuration of servers, creation of documentation for software management, creation of application-specific training materials for operating systems, and development of Standard Operating Procedures (SOP) (CDRL A001).
b. Integration of web development and support of any current or future web-based projects.
EDUCATION AND EXPERIENCE
High School diploma or GED and one (1) year of experience to include UNIX and Windows-based operating systems, and virtual environments.
PHYSICAL DEMANDS
Work is primarily performed in an office/warehouse setting. Regularly required to use hands to finger, handle, or feel. Regularly required to reach with hands and arms, occasionally above head. Regularly required to twist at the waist, climb and descend stairs while carrying objects. Ability to speak and hear. Frequently required to stand, walk, stoop, kneel, crouch, or crawl. Occasionally required to sit and climb or balance. Regularly lifts and/or moves up to twenty-five pounds, and occasionally lifts and/or moves up to fifty pounds. Works near moving mechanical parts. Regularly exposed to general office and general office machinery noise. May be exposed to warehouse, truck, or forklift noise.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
CNI OFFERS
CNI offers a comprehensive benefits package that includes:
Medical Dental Vision 401(k) Family Planning/Fertility Assistance STD/LTD/Basic Life/AD&D Legal-Aid Program Employee Assistance Program (EAP) Paid Time Off (PTO) - (11) Federal Holidays Training and Development Opportunities
YOUR APPLICATION SUBMISSION
Your application submission will be considered for all potential employment opportunities with Chickasaw Nation Industries (CNI).
Chickasaw Nation Industries, Inc. (CNI) is a federally chartered corporation wholly owned by the Chickasaw Nation. Headquartered in Norman, Oklahoma, CNI serves as a holding company with over a dozen subsidiaries that operate as Limited Liability Companies (LLCs) engaged in multiple lines of business. We are proud to support the economic development of the Chickasaw Nation and to contribute to the tribal mission of enhancing the overall quality of life of the Chickasaw people. A portion of our profits is used to support Chickasaw citizens through a multitude of programs and services such as education, health care, nutrition services, housing programs, legal services, elder and child care and community support programs. Successful economic development is an integral part of the Chickasaw Nation’s operations. As the tribe continues to expand the number of economic opportunities, it is providing a positive impact for both Oklahoma and Chickasaw citizens.
CNI offers the prospect of working for a family of companies that blends the traditional values of integrity, honesty and hard work with potential career experiences in some of the most technically-advanced career settings available.
Providing work opportunities with desirable federal customers like the DOD, DOE, DOT, DOJ, and DHS motivates many of our employees and contributes to our outstanding employee retention rates. With several large, diverse contracts on-going, CNI provides opportunities in many areas of expertise. CNI prides itself on providing innovative solutions that lead the way in setting new industry standards.
CNI employs the best and brightest. We have worked hard to build an environment that provides employees with excellent benefits, career advancement and performance recognition programs. With locations across the United States, CNI offers the opportunity to match your area of expertise with the place that best suits your needs and interests. See what CNI has to offer you. You will be glad you did!
Equal Employment Opportunities Statement
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protects status.